Apparel Sorting & Quality Assurance Specialist

Goodwill Industries of the Valleys; Staunton (VA); On-site; USD 30,000 - 36,000; Full time

Job summary

Goodwill Industries of the Valleys is seeking a dedicated associate to sort apparel and soft line goods, ensuring quality and salable inventory. You will contribute to fast donor processing and maintain clean, organized work areas.

Responsibilities include checking for tears, stains, and missing parts; assisting with tagging and pricing; and delivering world-class customer service in a fast-paced retail environment. No prior experience required beyond strong teamwork and reliability.

Qualifications

• Ability to read, write, and communicate verbally.
• Ability to perform basic math skills.
• Must be able to work independently.
• Ability to develop and maintain effective working relationships with managers, team members, customers, and donors.
• Ability to work within a team situation.
• Ability to maintain a positive, friendly attitude.
• Demonstrates commitment to world-class customer service.

Responsibilities

• Sort apparel and soft line goods into salable or salvage categories.
• Provide quality assurance by checking for tears, stains, wetness, odors, soiled items, broken zippers, and missing buttons.
• Meet sort count goals and maintain organized work areas.
• Identify value of items and assist with pricing and tagging.
• Assist with floor rotation and transportation of apparel as needed.
• Stay current with brand names and price points for items.

Skills

read/write/communicate verbally

basic math

work independently

teamwork

positive attitude

customer service

donor relations

Job description

Goodwill Industries of the Valleys is seeking a dedicated associate to sort apparel and soft line goods, ensuring quality and salable inventory. You will contribute to fast donor processing and maintain clean, organized work areas.

Responsibilities include checking for tears, stains, and missing parts; assisting with tagging and pricing; and delivering world-class customer service in a fast-paced retail environment. No prior experience required beyond strong teamwork and reliability.