Apparel Donation Processor — Retail Production & Incentives

Goodwill of the Finger Lakes; Macedon (NY); On-site; USD 30,000 - 54,000; Full time

Job summary

Goodwill of the Finger Lakes seeks a Softline Processor to prepare donated apparel, shoes, and accessories for our stores. You will sort items, tag and label merchandise, and maintain organized workstations while supporting store operations.

Role emphasizes meeting production goals, learning apparel brands and trends, and delivering friendly customer service in a retail setting with potential cross-training.

Qualifications

• High school diploma or GED preferred.
• Previous retail or production experience preferred, but not required.
• Ability to read, understand, and complete production documentation.
• Clear communication skills for working with customers and teammates.
• Willingness to learn, accept feedback, and contribute to team success.

Responsibilities

• Sort and assess softline items such as clothing, shoes, accessories, and other textiles based on quality and brand standards.
• Hang, tag, and label merchandise accurately using our production and pricing systems.
• Build and demonstrate ongoing knowledge of apparel brands, trends, and softline merchandise.
• Meet daily and bi-weekly production goals by efficiently processing donated items.

Skills

Retail experience

Production experience

Customer service

Communication skills

Flexibility

Education

High school diploma or GED

Tools

Pricing systems

Production documentation

Job description

Goodwill of the Finger Lakes seeks a Softline Processor to prepare donated apparel, shoes, and accessories for our stores. You will sort items, tag and label merchandise, and maintain organized workstations while supporting store operations.

Role emphasizes meeting production goals, learning apparel brands and trends, and delivering friendly customer service in a retail setting with potential cross-training.