Apparel Donations Processor - Elevate Shopping & Community

Goodwill of the Finger Lakes; City of Rochester (NY); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Goodwill of the Finger Lakes is seeking a Softline Processor to prepare donated apparel, shoes, and accessories for our retail stores, supporting programs that strengthen our community.

You will meet production goals, maintain clean workstations, and provide friendly service to customers while learning apparel brands and trends. This role is based in a retail/donation processing environment with potential for growth and cross-training.

Qualifications

• Ability to read, understand, and complete production documentation.
• Clear communication skills for working with customers and teammates.
• Willingness to learn, accept feedback, and contribute to team success.

Responsabilités

• Sort and assess softline items such as clothing, shoes, accessories, and other textiles based on quality and brand standards.
• Hang, tag, and label merchandise accurately using our production and pricing systems.
• Build and demonstrate ongoing knowledge of apparel brands, trends, and softline merchandise.
• Meet daily and bi-weekly production goals by efficiently processing donated items.
• Maintain a friendly, welcoming, and helpful attitude with customers and team members.
• Greet customers warmly and assist in addressing concerns in a courteous, respectful manner in line with retail policies.
• Act as a positive, supportive member of the team by sharing ideas and communicating concerns with coworkers and leadership.
• Maintain clean, stocked, and well-organized workstations and request supplies as needed.
• Help keep the interior and exterior of the store clean, safe, and organized.
• Perform additional duties and cross-train in other areas as assigned.

Connaissances

Reading production docs

Customer service

Teamwork

Willingness to learn

Formation

High school diploma or GED

Description du poste

Goodwill of the Finger Lakes is seeking a Softline Processor to prepare donated apparel, shoes, and accessories for our retail stores, supporting programs that strengthen our community.

You will meet production goals, maintain clean workstations, and provide friendly service to customers while learning apparel brands and trends. This role is based in a retail/donation processing environment with potential for growth and cross-training.