App Sec: Digital Experience & Intelligent Automation Lead

VulnU; Tempe (AZ); Sur place; USD 109 000 - 185 000; Plein temps

Avantages offerts par ce poste

Paid parental leave

Equity

No visa sponsorship

Résumé du poste

Northern Trust in Tempe, AZ seeks an experienced leader for Application Security Digital Experience & Intelligent Automation. You will design self-service portals, conversational interfaces, and workflow automation to streamline security services for employees.

The role emphasizes cross-functional collaboration, integration across enterprise systems, and measurable adoption of digital solutions. A strong background in digital experiences and low-code platforms is preferred, with bachelor's

Qualifications

• Significant professional experience designing and delivering self-service, workflow, portal, knowledge-management, chatbot, agent, or digital-experience solutions.
• Experience integrating information, workflows, or services across multiple systems using APIs, connectors, automation platforms, workflow technologies, JSON, or comparable approaches.
• Experience translating user needs into practical digital experiences, automation solutions, service improvements, or business-process outcomes.

Responsabilités

• Design and build self-service, conversational, and workflow-driven experiences that improve how employees interact with Application Security services.
• Create guided request and intake experiences that help users provide complete and actionable information before work reaches Application Security teams.
• Integrate knowledge sources, service platforms, documentation repositories, and enterprise systems into cohesive digital experiences.
• Develop automation workflows that collect information, route requests, orchestrate approvals, and reduce manual effort while maintaining appropriate controls.
• Evaluate digital-experience effectiveness through usage patterns, adoption metrics, unresolved questions, routing quality, and user feedback.

Connaissances

Self-service design

Workflow automation

Digital experiences

Conversations / chatbots

APIs & connectors

Formation

Bachelor's degree in information systems / CS / engineering / business

Outils

Copilot Studio

Power Platform

Power Automate

Dataverse

Description du poste

Northern Trust in Tempe, AZ seeks an experienced leader for Application Security Digital Experience & Intelligent Automation. You will design self-service portals, conversational interfaces, and workflow automation to streamline security services for employees.

The role emphasizes cross-functional collaboration, integration across enterprise systems, and measurable adoption of digital solutions. A strong background in digital experiences and low-code platforms is preferred, with bachelor's