APM Engineer: Production Monitoring & Incident Resolution

LTM

Charlotte (NC)

On-site

USD 90,000 - 120,000

Full time

14 days+

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Benefits offered by this job

Medical Plan
Disability Coverage
401k Plan
Life Insurance
Vacation & Leave
Parental Leave

Job summary

LTIMindtree is seeking a Systems Engineer with an focus on Application Performance Monitoring (APM) to support enterprise platform operations and production support. The role requires hands-on experience with APM tools, Linux/Unix administration, and troubleshooting complex Java, .NET and Oracle applications.

You will perform health checks, upgrades, and patches, monitor performance, diagnose incidents, and collaborate with cross-functional teams to ensure platform stability and optimal

Qualifications

  • 5+ years in Systems Engineering or Production Support.
  • Hands-on with APM tools such as Dynatrace, AppDynamics, Splunk, New Relic or Instana.
  • Strong Linux/Unix administration knowledge.
  • Experience troubleshooting Java, .NET and Oracle-based applications.
  • Expertise in incident management, production support and root cause analysis.

Responsibilities

  • Perform platform administration, health checks, patches, upgrades and maintenance.
  • Monitor and manage application performance using APM tools and platforms.
  • Troubleshoot and resolve issues across Java, .NET and Oracle environments.
  • Diagnose production incidents, identify bottlenecks and perform RCA.
  • Collaborate with dev, infra, and operations teams to resolve critical issues.
  • Participate in incident, problem and change management processes.
  • Maintain runbooks and operational documentation.

Skills

Systems engineering
APM monitoring
Linux/Unix admin
Java/.NET/Oracle apps
Incident management
Troubleshooting
On-call support
Analytical skills

Tools

Dynatrace
AppDynamics
Splunk
New Relic
Instana

Job description

LTIMindtree is seeking a Systems Engineer with an focus on Application Performance Monitoring (APM) to support enterprise platform operations and production support. The role requires hands-on experience with APM tools, Linux/Unix administration, and troubleshooting complex Java, .NET and Oracle applications.

You will perform health checks, upgrades, and patches, monitor performance, diagnose incidents, and collaborate with cross-functional teams to ensure platform stability and optimal

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