API Account Manager USA

RateHawk; Cleveland (OH); Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative travel-tech company is seeking an API Account Manager to enhance relationships with API clients and optimize performance. This remote role offers a flexible work schedule and the opportunity to collaborate with cross-functional teams. You'll leverage your analytical skills to drive business development and support partners in a dynamic environment. With a focus on growth and engagement, this position is perfect for proactive individuals eager to make an impact in the travel industry. Join a supportive team and enjoy benefits like training programs, discounts on travel services, and extra days off.

Benefits

Flexible, remote work schedule

Supportive team environment

Training programs for soft skills

Support for external training

English language courses

Discounts on hotels and travel services

Extra day off (MyTime Day Off)

Qualifications

• 2-5 years of experience in the travel industry focusing on API management.
• Strong analytical skills and ability to work across diverse cultural contexts.

Responsibilities

• Analyze and improve API performance using data-driven methods.
• Collaborate with teams to enhance API offerings aligned with strategic goals.
• Support partners with API issues and collaborate with technical teams.

Skills

API Performance Monitoring

Business Development

Analytical Skills

Technical Troubleshooting

Cross-Functional Collaboration

Fluency in English

Spanish Language

Job description

RateHawk is part of Emerging Travel Group, a pioneering travel-tech company known for its brands ZenHotels and Roundtrip, operating in over 220 markets worldwide.

Our mission is to create, distribute, and operate the most convenient travel products. We innovate continuously to make travel more accessible, rewarding, and simple for everyone.

As an API Account Manager, you will maintain and develop relationships with API clients and strengthen our presence in the local market.

This is a remote position available to candidates residing in the United States.

Job Responsibilities

1. API Optimization: Use data-driven methods to analyze and improve API performance, ensuring effective partner utilization to boost growth and engagement.
2. Cross-Functional Collaboration: Work with commercial, technical, and product teams to enhance API offerings aligned with strategic goals.
3. Technical Troubleshooting: Support partners with API issues and collaborate with technical teams to resolve problems.
4. Business Development: Seek opportunities to expand our API partner network, increasing revenue and market presence.
5. Travel: Approximately 20% of your time will involve travel for meetings, industry events, and related activities.

Requirements

• 2-5 years of experience in the travel industry, focusing on API performance monitoring and management, onboarding API-connected customers, and analyzing technical metrics.
• Fluent in English; Spanish is a plus.
• Willingness to travel up to 20%.
• Proactive, ambitious, results-oriented, tech-savvy, comfortable in fast-paced environments, team-oriented, and data-driven.
• Strong analytical skills and an ability to work across diverse cultural contexts.
• Located anywhere in the US with a valid work permit; visa sponsorship is not available.

Benefits

• Flexible, remote work schedule.
• Supportive team environment.
• Training programs for soft skills and leadership development.
• Support for external training and conferences.
• English language courses and speaking clubs.
• Discounts on hotels and travel services.
• Extra day off (MyTime Day Off).

Additional Details

• Seniority Level: Mid-Senior
• Employment Type: Full-time
• Job Function: Sales and Business Development
• Industries: IT Services and Consulting