Apartment Maintenance Technician — On-Call & Customer-Focused

IDM Companies, LLC; Sterling Heights (MI); On-site; USD 47,000 - 54,000; Full time

Job summary

IDM Companies, LLC is seeking a Maintenance Technician to maintain the community’s physical integrity and ensure a clean, well-maintained living environment for residents and staff. The role requires prioritizing tasks in a fast-paced setting while delivering excellent customer experiences.

The technician will handle apartment turnover, basic repairs, and on-call maintenance, supporting safety and compliance with OSHA programs and company policies.

Qualifications

• 1-3 years relevant maintenance experience.
• Able to work in a fast-paced, self-directed environment.
• Excellent customer service skills with strong attention to detail.
• Must be able to lift a minimum of 75 lbs.
• Must be able to work weekends and be available for on-call emergencies.

Responsibilities

• Maintains the facility and grounds based on community objectives.
• Operates and maintains on-site equipment safely, complying with health, safety and OSHA policies.
• Performs detailed turnover of apartments including painting, carpentry, drywall patch/repair, appliance maintenance, and make-ready checklists.
• Responds to work orders in a timely manner, including after-hours on-call maintenance requests.
• Participates in the on-call rotation with the maintenance team.
• Assists with inspection of public areas and resident apartments to ensure maintenance standards.
• Keeps storage areas, tools, and equipment secure at all times.
• Adheres to company policy while delivering high-level customer service.
• Attends training workshops and safety meetings as necessary.

Skills

Maintenance experience

Customer service

Lift 75 lbs

Weekend availability

Job description

IDM Companies, LLC is seeking a Maintenance Technician to maintain the community’s physical integrity and ensure a clean, well-maintained living environment for residents and staff. The role requires prioritizing tasks in a fast-paced setting while delivering excellent customer experiences.

The technician will handle apartment turnover, basic repairs, and on-call maintenance, supporting safety and compliance with OSHA programs and company policies.