Apartment Maintenance Technician II

Windsor Communities; Kennesaw (GA); On-site; USD 58,799,000 - 73,498,000; Full time

Benefits offered by this job

Housing discount

Paid time off

Regional awards

Cellphone stipend

Shoe/accessory allowance

Tuition assistance

Job summary

Service Technician II at Windsor Kennesaw (New Acquisition) is a hands‑on maintenance role supporting a garden‑style community of 240 units in Kennesaw, GA. You will perform routine and preventive maintenance, respond to on‑call repairs, and prepare units for new residents with attention to quality and safety.

Candidates need at least 2 years in apartment maintenance, proficiency with HVAC, plumbing, electrical, and tools, plus strong problem‑solving and communication skills.

Qualifications

• Education: High school diploma or GED; HVAC/plumbing/electrical technical training preferred.
• Experience: 2+ years in apartment maintenance or related field.
• Tools: Proficient with hand and power tools.
• Certification: EPA Type II or ability to obtain within 90 days; CPO preferred or ability to obtain within 90 days.

Responsibilities

• General Maintenance: perform plumbing, electrical, painting, carpentry, and appliance repairs; maintain curb appeal and pool/spa/fountains.
• Work Orders: complete work orders efficiently; close within 24 hours; Yardi system in use.
• Unit Turnover: prepare vacant units for new residents (painting, cleaning, repairs).
• Emergency On-Call Repairs: respond to emergencies; after-hours calls; weekend work required.
• Preventive Maintenance: inspect and maintain HVAC, plumbing, electrical, and life safety systems.
• Safety & Compliance: follow safety regs; use PPE; keep a clean, safe workspace.
• Inventory Management: track maintenance supplies; request replacements as needed.
• Record Keeping: log maintenance activities and rounds; use devices and PM software.
• Customer Service: interact professionally with residents and contractors.
• Team Collaboration: work with property management to resolve issues.

Skills

Hand & power tools

HVAC

Plumbing

Electrical

Problem solving

Teamwork

Communication

Smart devices / PM software

Education

High school diploma or GED

Tools

Yardi

Job description

Service Technician II | New Acquisition, Windsor Kennesaw - Kennesaw, GA

The New Acquisition is a garden style apartment community with 240 units on property.

For the fifth year in a row, Windsor Communities is the recipient of the 2025 Kingsley Excellence Award achieving the top award for Overall Customer Service.

Compensation: Our company considers a range of factors including education and experience when determining base compensation.
Hourly: Starting at $20.52 - $25.65 per hour, depending on years of experience, tenure, and location. Annual Starting Comp: $42,682 - $53,352.

Key Responsibilities:

• General Maintenance: Perform routine maintenance tasks including plumbing, electrical, painting, carpentry, and appliance repairs. Maintain property curb appeal and all pool/spa/fountains.
• Work Orders: Complete work orders efficiently and ensure they are closed out within 24 hours. The system currently utilized Yardi.
• Unit Turnover: Prepare vacant units for new residents, including painting, cleaning, and necessary repairs.
• Emergency On-Call Repairs: Respond to emergency maintenance requests and after-hours calls in an on-call rotation. Weekend work is a requirement.
• Preventive Maintenance: Conduct regular inspections and preventive maintenance on all equipment and systems (e.g., HVAC, plumbing, electrical, Fire & Life Safety) to ensure proper functioning and to prevent potential issues.
• Safety and Compliance: Ensure compliance with all safety regulations and policies. Maintain a clean and safe working environment using proper PPE (Personal Protective Equipment).
• Inventory Management: Manage and track inventory of maintenance supplies and equipment. Request replacements as needed from Service Manager.
• Record Keeping: Maintain accurate records of maintenance activities, repairs and daily mechanical rounds. Utilize computer, smart phone, and tablet
• Customer Service: Interact with residents in a professional and courteous manner, addressing their concerns promptly and effectively. Support the company’s values and culture.Interact professionally with contractors, vendors, and suppliers.
• Team Collaboration: Work closely with the property management team to identify and resolve maintenance issues.

Benefits:

• Enjoy a 40% housing discount (pending standard credit and background approval for all occupants), with the opportunity to increase to 50% after just two years of employment with us!
• Annual PTO including:
  • 1 hour of paid sick and safe time for every 30 hours worked, 10 days of paid vacation time accrued bi-weekly, 6 weeks of paid parental leave after completing 1-year of employment, 10 paid holidays annually, and up to 3 floating days.
• Bi-annual regional sales, service, and performance awards.
• Cellphone stipend of $50/month, annual shoe/accessory allowance, and tuition assistance.

For more information, visit: Benefits!

Your Skills & Experience:

• Education: High school diploma or GED. Technical training or certifications in relevant fields (e.g., HVAC, plumbing, electrical) preferred.
• Experience:
  • Minimum of 2 years of experience in apartment maintenance or a related field.
  • Proficient in using hand and power tools.
  • Strong experience in HVAC, plumbing, electrical, and general maintenance repairs.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work independently and as part of a team.
  • Excellent communication and interpersonal skills.
  • Experience and ability using smart devices and property management software.
  • EPA Type II preferred or ability to become certified within 90 days of start date.
  • CPO (Certified Pool Operator) preferred or ability to become certified within 90 days of start date.
• Physical Requirements:
  • Ability to lift and carry up to 50 pounds.
  • Ability to stand, walk, bend, and climb stairs/ladders for extended periods.

Windsor Communities provides training, mentoring, growth, and advancement opportunities for our valued associates.

Join a growing organization that embodies our core values of “Accountable, Inclusive, Energizing and Courageous,” Windsor's mission is to create communities where people feel truly cared for.

The company participates in the federal government’s E-Verify program, which confirms employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. Click here for the "Notice of E-Verify Participation" and "Right to Work".

Windsor Property Management Company is an Equal Opportunity Employer.