Apartment Leasing Specialist: Tours & Tenant Experience

Apartner; Savannah (GA); On-site; USD 32,000 - 46,000; Full time

Job summary

Apartner is seeking polished Leasing Consultants to support leasing, tours, and resident relations at apartment communities in the Gainesville area. You will greet prospective residents, conduct tours, and explain lease terms while guiding applicants through the process.

Ideal candidates have 1+ year in leasing or customer service, strong communication, and reliable transportation for off-site showings. A professional appearance and team attitude are essential to succeed in this role.

Qualifications

• 1+ year leasing, sales, customer service, or hospitality experience preferred.
• Strong interpersonal, written, and verbal communication skills.
• Professional appearance and customer-service orientation.
• Ability to work independently and as part of a team; reliable and punctual.
• Comfortable with basic math and explaining lease terms and fees.
• Proficiency with computers and property management/CRM software; Microsoft Office skills required.
• Valid driver's license and reliable transportation for off-site showings as needed.
• High school diploma or equivalent required; college coursework or real estate licensing a plus.

Responsibilities

• Greet prospective residents, conduct property tours, and highlight amenities and floor plans.
• Respond to phone, email, and online inquiries promptly and professionally.
• Qualify prospects, explain lease terms, fees, and application requirements; assist with application process and approvals.
• Prepare and execute lease paperwork, renewals, and move-in documentation accurately and timely.
• Maintain up-to-date knowledge of unit availability, pricing, incentives, and community promotions.
• Coordinate with maintenance and management to ensure units are ready for move-in and resolve resident concerns.
• Meet or exceed weekly/monthly leasing and occupancy targets and report activity to management.
• Participate in community events, tours, and marketing initiatives (online listings, social media, open houses).

Skills

Interpersonal skills

Communication skills

Computer skills

Education

High school diploma or equivalent

Real estate licensing or college coursework

Tools

Yardi/RealPage

CRM software

Microsoft Office

Job description

Apartner is seeking polished Leasing Consultants to support leasing, tours, and resident relations at apartment communities in the Gainesville area. You will greet prospective residents, conduct tours, and explain lease terms while guiding applicants through the process.

Ideal candidates have 1+ year in leasing or customer service, strong communication, and reliable transportation for off-site showings. A professional appearance and team attitude are essential to succeed in this role.