Apartment Leasing Specialist - Growth & Team Focus

Freeman Webb Company; Knoxville (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401K plan

Paid time off

Job summary

Freeman Webb Company is seeking a leasing professional to show and lease apartments to prospective residents. You will build positive resident relations, coordinate maintenance, and guide applicants through the leasing process.

The role requires strong customer service, attention to detail, and knowledge of community policies. This on-site position emphasizes teamwork, growth, and a commitment to top-quality housing and resident satisfaction.

Qualifications

• AA degree or equivalent; six months to one year related experience and/or training; or equivalent combination of education and experience.
• Ability to generate reports, business correspondence, and procedure manuals; bilingual a plus.

Responsibilities

• Shows and leases apartments to prospective Residents.
• Communicates with prospective Residents requiring information and current Residents with complaints or problems.
• Develops and maintains Resident relations through courteous on-site staff, maintenance promptness, and knowledge of community policies.
• Accompanies prospects to model apartments and discusses size, layout, and facilities; explains lease terms.
• Makes follow-up calls to prospects who did not apply.
• Completes lease forms and collects rental deposits.
• Inspects model condition daily and arranges maintenance.
• Updates listings of available rental units.
• Assists with newspaper advertisements and advertising content.
• Contacts credit bureaus, previous landlords, and employment history for applicants.
• Substitutes for Assistant Manager when absent.
• Adheres to fair housing laws.

Education

Associate’s degree (A.A.) or equivalent

Two-year college or technical school preferred

Job description

Freeman Webb Company is seeking a leasing professional to show and lease apartments to prospective residents. You will build positive resident relations, coordinate maintenance, and guide applicants through the leasing process.

The role requires strong customer service, attention to detail, and knowledge of community policies. This on-site position emphasizes teamwork, growth, and a commitment to top-quality housing and resident satisfaction.