Apartment Leasing Specialist: Boost Occupancy

Eagle Rock Properties; City of Rochester (NY); On-site; USD 26,000 - 30,000; Full time

Job summary

Eagle Rock Properties is seeking a Leasing Consultant in Rochester, NY. This entry-level position supports the Community Manager by conducting property tours, processing applications, and promoting occupancy.

The role emphasizes excellent customer service, weekend availability, and the ability to coordinate with marketing for online ads and signage. Training is offered to the right candidate.

Qualifications

• 1-2 years of high-quality customer service experience.
• Prior leasing & lease-up experience preferred.
• College degree preferred.
• Proficient in Microsoft Office Suite, Outlook.

Responsibilities

• Greeting prospective residents and provide them with property tours
• Process lease applications and qualify residents
• Coordinate with the marketing team to place online ads and ensure signage is correctly positioned
• Support the Community Manager with general office maintenance by answering phones and performing other administrative task
• Maintain an up-to-date market study of primary competitors
• Provide high quality customer service to residents and prospective residents
• Effectively showcase the features and benefits of the apartments and communities
• Identify strengths & weakness of alternative sales approach; overcome objections and create excitement
• Accurately prepare all lease-related documents
• Consistent and timely follow-up on all calls, emails, and site visits

Skills

Customer service

Leasing experience

MS Office

Outlook

Education

College degree preferred

Tools

MS Office

Outlook

Job description

Eagle Rock Properties is seeking a Leasing Consultant in Rochester, NY. This entry-level position supports the Community Manager by conducting property tours, processing applications, and promoting occupancy.

The role emphasizes excellent customer service, weekend availability, and the ability to coordinate with marketing for online ads and signage. Training is offered to the right candidate.