Apartment Leasing Consultant

North Side Maintenance, LLC; Missouri; On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

Paid time off

Paid Holidays

401k Plan

20% off rent at our community

Job summary

North Side Maintenance, LLC is seeking a full-time Leasing Consultant in Missouri. You will market, lease, and support resident retention while delivering outstanding customer service to prospective residents and current tenants.

The role offers base pay of $16–$20 per hour, plus the opportunity for commissions on new leases and renewals. Weekend rotation with other staff is required; schedule varies with property needs. Strong communication and presentation skills are essential.

Qualifications

• High School diploma, GED or related experience and/or training.
• Strong customer service and sales aptitude.
• Ability to work scheduled hours and respond to inquiries.

Responsibilities

• Create and maintain lasting customer service relationships with current and potential residents.
• Respond to internet leads, answer prospect calls and conduct property tours.
• Utilize sales and marketing strategies to drive traffic, conversions and retention.
• Maintain knowledge of property features and sell benefits to meet customer needs.
• Communicate effectively to explain apartment features and resolve objections.
• Follow up with residents and prospects to maximize occupancy and revenue.

Skills

Customer service

Sales aptitude

Communication

Marketing knowledge

Education

High School Diploma or GED

Job description

Job Description

Job Description

We have an immediate opening for a full-time Leasing Consultant. Your work schedule will vary; Monday through Friday and you’ll share a weekend rotational schedule with other employees.

Our starting base pay is $16.00 - $20.00 per hour and is based on your work experience and skills. Opportunity for substantial commission payments on new leases and lease renewals.

The Leasing Consultant is responsible for marketing, sales, customer service and resident retention strategies to achieve desired occupancy and revenue as it relates to the designated property. The Leasing Consultant is crucial to establishing rapport and lasting impression of the community and therefore must provide a positive and professional customer service experience.

Essential Duties

• Create and maintain lasting customer service relationships with current and potential residents
• Respond to internet leads, answer prospect calls and conduct property tours
• Utilize established sales and marketing strategies to drive property traffic, conversion ratios and retention goals
• Maintain thorough product knowledge of the property and sell the value of community features as they relate to the customer needs
• High School diploma, GED or related experience and/or training
• Customer service and sales aptitude and/or experience
• Ability to work your scheduled hours consistently as well as overtime when necessary
• Communicate effectively to comprehend and complete legal documents, sell and explain apartment home features, respond to objections and answer questions
• Proficient customer service, interpersonal and follow-up skills for effective interaction with residents, prospects, employees, and other business contacts
• Ability to apply sales skills, such as generating sales leads, conducting sales presentations, qualifying prospects, and closing
• Proficient and fluent use of internet for marketing, advertising, and sales-related circumstances

Physical Demands/Work Environment

• Work is normally performed in office environment with moderate exposure to outside elements such as temperature and weather during tours
• Stand or walk or sit alternatively depending on the day’s schedule, including bending, stooping, and squatting for filing frequently needed
• Ability to push/pull doors and climb stairs frequently needed to tour the property
• Lifting/carrying 10-25 lbs. occasionally needed

Benefits

• Medical/Dental/Vision Insurance
• Paid time off
• Paid Holidays
• 401k Plan
• 20% off rent at our community