Apartment Leasing Consultant

Career Strategies - Minneapolis; Minnesota; On-site; USD 36,000 - 50,000; Full time

Job summary

Career Strategies - Minneapolis is seeking an energetic Leasing Consultant for an affordable housing community in Minneapolis, MN. You will greet prospective residents, conduct property tours, process applications, and coordinate move-ins while delivering exceptional service.

The role requires knowledge of Fair Housing guidelines, strong communication and organizational skills, and comfort with property management software.

Qualifications

• Customer service or sales experience (property management or leasing preferred).
• Strong communication, interpersonal, and organizational skills.
• Basic understanding of Fair Housing laws.
• Proficiency with computers; experience with property management software is a plus.
• Affordable housing experience
• Knowledge of leasing procedures, eligibility requirements, and compliance paperwork.

Responsibilities

• Greet prospective residents, provide property tours, and highlight community features.
• Manage leasing activities including application intake, screening, waitlist management, and move-in preparation.
• Maintain knowledge of current market conditions and assist with marketing efforts, outreach, and online listings.
• Follow Fair Housing guidelines and company policies at all times.
• Assist applicants with completing required affordable housing documentation.
• Ensure applicant files are complete, accurate, and compliant for audit purposes.
• Coordinate with the Recertification/Compliance team as needed.
• Provide prompt, friendly, and professional communication with residents.
• Support resident retention efforts, renewals, and community events.
• Respond to inquiries, concerns, and service requests or direct them to the appropriate staff member.
• Maintain organized leasing files, guest cards, and software records.
• Update occupancy reports, traffic logs, and leasing activity data.
• Assist with rent collection, notices, and general office tasks as needed.
• Coordinate with maintenance staff to prepare units for move-in.

Skills

Customer service

Communication

Organizational skills

Interpersonal skills

Tools

Property management software

Job description

Job Description

Career Strategies is seeking an energetic, customer-focused Leasing Consultant to join our team at an affordable housing community in Minneapolis, MN. This position is responsible for delivering exceptional service to prospective and current residents while ensuring compliance with affordable housing programs.

Job Title:Leasing Consultant

Key Responsibilities:

• Greet prospective residents, provide property tours, and highlight community features.


• Manage leasing activities including application intake, screening, waitlist management, and move-in preparation.


• Maintain accurate knowledge of current market conditions and assist with marketing efforts, outreach, and online listings.


• Follow Fair Housing guidelines and company policies at all times.


• Assist applicants with completing required affordable housing documentation.


• Ensure applicant files are complete, accurate, and compliant for audit purposes.


• Coordinate with the Recertification/Compliance team as needed.


• Provide prompt, friendly, and professional communication with residents.


• Support resident retention efforts, renewals, and community events.


• Respond to inquiries, concerns, and service requests or direct them to the appropriate staff member.


• Maintain organized leasing files, guest cards, and software records.


• Update occupancy reports, traffic logs, and leasing activity data.


• Assist with rent collection, notices, and general office tasks as needed.


• Coordinate with maintenance staff to prepare units for move-in.

Qualifications:

• Customer service or sales experience (property management or leasing preferred).


• Strong communication, interpersonal, and organizational skills.


• Basic understanding of Fair Housing laws.


• Proficiency with computers; experience with property management software is a plus.


• Affordable housing experience


• Knowledge of leasing procedures, eligibility requirements, and compliance paperwork.

Equal Opportunity Employer. Thorough background required.