Apartment Leasing Agent at PDS Services, LLC Ann Arbor, MI

PDS Services, LLC; Ann Arbor (MI); On-site; USD 24,796 - 30,307; Full time

Job summary

PDS Services, LLC is seeking an Apartment Leasing Agent in Ann Arbor, MI. Greet prospective residents, show apartments, and manage applications to support lease renewals and resident satisfaction.

You will handle lead generation, marketing tasks, and assist with newsletters and resident events. Strong customer service skills and 2 years of leasing experience are preferred; training available. Full-time, on-site role with rotating Saturdays.

Qualifications

• 2 years’ experience in leasing, sales and customer service preferred.
• Excellent customer service skills and ability to build rapport with residents.

Responsibilities

• Greet prospective residents and show apartments.
• Oversee and process applications and lease renewals.
• Conduct marketing surveys and weekly reports.
• Assist in newsletters, market surveys and resident activities.

Skills

Leasing

Sales

Customer Service

Job description

Apartment Leasing Agent

Apartment Leasing Agent job at PDS Services, LLC. Ann Arbor, MI.

Location: Ann Arbor, MI

Pay rate: $20 per hour plus commission

Job Description

Our Leasing Consultants handle all leasing, marketing, sales, customer service, resident retention and administrative responsibilities. Some responsibilities include but are not limited to:

• Greet prospective residents and show apartments.
• Oversee and process applications and lease renewals.
• Conduct marketing surveys and weekly reports.
• Assist in the preparation of newsletters, market surveys and resident activities. Attend all assigned resident activities.
• Handle sales, outreach, prospecting and lead generation.
• Process renewal letters. Maintain a monthly renewal log and ensure proper billing of all accounts.
• Organize and maintain resident files per company procedure.
• Monitor service requests. Insure call backs are being completed.
• Floating duties as assigned.
• Prepare incident reports and follow up in accordance to the direction of the Property.

Job Requirements

• 2 years’ experience in leasing, sales and customer service preferred, but will train right person. Residential property management experience is a huge plus.
• Excellent customer service skills and the ability to develop a rapport with the residents and community staff.
• Full time hours Monday – Friday, plus rotating Saturday’s