Apartment Leasing Agent

Specialized Talent Acquisition Recruiting Team (START); Shelby Township (MI); On-site; USD 19,000 - 30,000; Full time

Job summary

START is a leading building and property management company seeking an energetic Leasing Agent. You will be the first contact for prospective residents, guide them through the leasing process, provide outstanding service, and help maintain high occupancy.

You will also market properties online, through social media, and in the community, coordinating with the Property Manager on resident relations and admin tasks to ensure smooth operations.

Qualifications

• Previous leasing experience necessary.
• Knowledge of office management systems and procedures.
• Proficiency with Microsoft Office and basic property management software.

Responsibilities

• Address phone calls from prospects and vendors.
• Respond to email leads daily and inform prospects about current and upcoming availability.
• Process work orders from tenants.
• Write and distribute emails, memos, letters and forms.
• Coordinate with the Property Manager to send mailings when needed.
• Track information (water usage, rental availability, rents, etc.) with the Property Manager.
• Send leasing documents.
• Assist maintenance to approve unit before new occupant moves in.
• Support the Property Manager with resident relations and administrative tasks as needed.

Skills

Communication skills

Interpersonal skills

Attention to detail

Time management

Organization

Office management

Proficiency with Microsoft Office

Property management software

Tools

Microsoft Office

Property management software

Job description

Job description:START is a leading building and property management company dedicated to providing exceptional living experiences for our residents. We pride ourselves on our commitment to customer service, well-maintained communities, and a positive, team-oriented work environment.We are seeking an energetic and customer-focused Leasing Agent to join our team! As a Leasing Agent, you will be the first point of contact for prospective residents. You’ll guide them through the leasing process, provide outstanding customer service, and help maintain high occupancy rates. In addition, you will play an active role in marketing our properties through online listings, social media platforms, and community outreach to attract new residents.ResponsibilitiesAddress phone calls from prospects and vendorsRespond to email Leads daily and let prospects know current and upcoming availabilityProcess work orders from tenantsWrite and distribute email, correspondence memos, letters and formsWork with Property Manager to send mailings when needed.Work with Property Manager to track information (water usage, rental availability, rents, etc.)Sending leasing documentsHelping maintenance team to approve unit before new occupant moves inSupport the Property Manager with resident relations and administrative tasks as neededSkillsPrevious leasing experience necessaryKnowledge of office management systems and proceduresProficiency with Microsoft Office and basic property management software.Excellent time management skills and the ability to prioritize workAttention to detail and problem solving skillsStrong communication and interpersonal skillsStrong organizational skills with the ability to multi-task