Apartment Assistant Manager

The Mahaffey Company; Saint Petersburg (FL); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

PTO / Paid time off

401K with employer contribution

Health/Dental/Vision/Life Insurance

Job summary

The Mahaffey Company in Saint Petersburg, FL is seeking an Assistant Manager to support the Executive Director in overseeing all operations on the property. The role requires coordinating leasing office activities and maintaining a high level of service to residents and staff.

Responsibilities include scheduling staff, supervising leasing agents, managing office budgets, and ensuring safety and compliance. The position offers full-time hours, benefits, and opportunities for growth.

Qualifications

• Bi-lingual (English/Spanish) preferred.
• Proficient with Word/Excel and general computer skills.
• Experience with Real Page/OneSite and MAC systems preferred.

Responsibilities

• Schedule work hours, assignments and projects for Leasing Office Staff.
• Oversee hiring, training and supervision of Leasing Agents.
• Promote positive relationships among Maintenance, Grounds, Housekeeping, RSS and Office staff.
• Prepare and manage the Leasing Office Budget and rent reports.
• Attend to residents' concerns and coordinate with the Executive Director.
• Assist with annual events and safety/compliance tasks.

Skills

Bi-lingual (English/Spanish)

Word/Excel

General computer skills

MAC experience

Tools

RealPage/OneSite

MAC OS

Job description

Assistant Manager Job Description

Reports to: Executive Director I FLSA Status: Full-Time, Non-Exempt

Assistant Manager Job Description

Reports to: Executive Director I FLSA Status: Full-Time, Non-Exempt

Position Overview

The primary responsibility of the Assistant Manager position is to assist the Executive Director in oversight of all operations on the property. In this role, the individual should maintain a positive rapport with co-workers, residents and provide a high level of detailed follow-up with the Executive Director.

The Assistant Manager position should display a proactive, positive attitude and perform all job functions as described below.

Essential Job Functions And Responsibilities

• Scheduling work hours, assignments and projects of Leasing Office Staff.
• Participating in and overseeing the hiring, training and supervision of Leasing Agents.
• Promoting positive working relationships among Maintenance, Grounds, Housekeeping, RSS and Office staff.
• Ordering and maintaining office supplies and materials.
• Promptly reporting any injuries, discipline problems, office issues or concerns to the Executive Director.
• Supervising office staff to ensure they are following safe work habits in order to prevent on-the- job injuries while adequately performing their duties.
• Working closely with the Executive Director to apprise him/her of any problems or concerns of employees or Residents.
• Preparing and managing the Leasing Office Budget, under the direct supervision of the Executive Director.
• Preparing rental reports, market surveys, written reports and other documents as directly by the Executive Director.
• Promoting a positive relationship with Residents and Guests.
• Meeting with Residents, as needed, to address issues and concerns.
• Overseeing rent collections, preparation and delivery of notices, preparation of eviction documents, etc.
• Annual property Christmas party planning.
• Coordinating the ordering and installation of carpet for turnover apartments.
• Performing pre-walk inspections of apartments for which move-out notice has been given.
• Coordinating special pest control services as needed.
• Coordinating annual fire alarm and fire extinguisher inspections.
• Enrollment of new employees.
• Coordinating workers comp incident reports and medical visits.
• Assisting Bookkeeper as needed.
• Assuming duties of Executive Director during his/her absence.
• Performing other tasks, as needed and directed by the Executive Director.

Knowledge, Skill And Abilities

• Bi-lingual (English/Spanish) preferred
• Word/Excel/General computer skills are required
• Real Page/OneSite experience preferred
• MAC computer experience preferred
• Ability to work a flexible schedule, including weekends; Monday through Sunday, 9am – 6pm
• Ability to resolve resident concerns while maintaining a friendly and professional demeanor
• Ability to write and communicate professionally
• Ability to apply sound decision-making when assisting prospects or current residents
• Ability to demonstrate teamwork by assisting co-workers
• Ability to communicate professionally and adapt interpersonal skills to a variety of audiences
• Must have a valid Driver’s License

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential job functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is continually required to:

• Stand, walk, sit, use hands and fingers to handle, feel or grip, and reach with hands and arms while performing standard office duties.
• Frequently required to climb stairs, walk, talk, hear, and drive a golf cart while touring prospects throughout the community.
• Occasionally lift and/or move up to 40 lbs.
• Frequently use common office equipment, telephone, computer, keyboard, mouse, two-way radio, and variety of different keys.

Position Specifics & Benefits

• Full-time position; Monday through Friday 9:00 a.m. – 6:00 p.m.
• 96 hours PTO accrued each year for first two years of service
• 136 hours of PTO each year after two years and above
• 176 hours of PTO accrued each year after 7 years of service
• 401K with 3% Employer Contribution
• Health/Dental/Vision/Life Insurance available after 30-day waiting period
• Good background required
• 90-day probationary period

DISCLAIMER

The Company is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Mahaffey Apartment Company will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

The above information on this description has been designed to indicate the general nature and level of work performed by employees. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Management reserves the right to add to or modify the duties and/or responsibilities of the Assistant Manager position at any time.