AP Analyst Lead

FIS; Jacksonville (FL); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary and benefits

Inclusive, diverse work environment

Professional learning opportunities

Job summary

FIS in Jacksonville, FL, is seeking an experienced Accounts Payable professional to oversee daily AP operations, provide helpdesk support, and manage invoice holds and aging analyses. You will develop management reports, analyze data, and collaborate with vendors and internal teams to resolve discrepancies.

The role requires strong analytical, problem-solving, and communication skills, with hybrid in-office expectations on Tuesdays through Thursdays in Jacksonville.

Qualifications

• Three or more years work experience in Accounting/Finance
• Strong analytical, negotiation, and problem-solving capabilities
• Excellent interpersonal, written, and verbal communication skills
• Ability to learn quickly and adapt to changing business and operational requirements
• Ability to work independently while contributing effectively within a team environment
• Adaptable and flexible in a dynamic business environment

Responsibilities

• Serve as the primary liaison to third-party service providers while overseeing various Accounts Payable functions
• Provide training and guidance to employees and business stakeholders as required
• Resolve invoice-related disputes by collaborating with third-party providers, internal management, and vendors
• Investigate and resolve invoice discrepancies, including matching exceptions and tax variances
• Develop and maintain training materials, process documentation, and application user guides
• Identify, test, and validate application patches prior to production deployment
• Conduct testing of new system functionality within test environments and approve production deployment
• Identify, document, and report system defects within Oracle applications
• Support acquisition-related due diligence activities and training initiatives
• Review and approve month-end reconciliations
• Partner with the team to resolve Accounts Payable defects, incidents, and support tickets
• Act as a liaison between the Accounts Payable organization and OSS to ensure effective communication and issue resolution

Skills

Accounting/Finance experience

Analytical thinking

Communication skills

Problem-solving

Education

High school diploma or equivalent

Bachelor's degree in related field

Tools

Oracle Cloud Applications

Oracle ERP

Job description

Type Of Hire

Experienced (relevant combo of work and education)

Position Type

Full time

Type Of Hire

Experienced (relevant combo of work and education)

Job Description

At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you’re ready to grow your career and make an impact in fintech, we have one question~ Are you FIS?

About The Role

This position is responsible for overseeing and executing day-to-day Accounts Payable operations, including helpdesk support, invoice hold management, AP aging reviews, invoice corrections, and reporting activities. The role supports leadership by developing, compiling, and analyzing statistical data, identifying trends, drawing meaningful conclusions, and preparing management reports. Success in this position requires advanced analytical, problem-solving, troubleshooting, and communication skills.

What You Will Be Doing

• Serve as the primary liaison to third-party service providers while overseeing various Accounts Payable functions
• Provide training and guidance to employees and business stakeholders as required
• Resolve invoice-related disputes by collaborating with third-party providers, internal management, and vendors
• Investigate and resolve invoice discrepancies, including matching exceptions and tax variances
• Develop and maintain training materials, process documentation, and application user guides
• Identify, test, and validate application patches prior to production deployment
• Conduct testing of new system functionality within test environments and provide approval for production implementation upon successful completion
• Identify, document, and report system defects within Oracle applications
• Support acquisition-related due diligence activities and training initiatives
• Review and approve month-end reconciliations
• Partner with the team to resolve Accounts Payable defects, incidents, and support tickets
• Act as a liaison between the Accounts Payable organization and OSS to ensure effective communication and issue resolution

Required Qualifications

• Three or more years work experience in Accounting/Finance
• Proven track record of resolving complex issues with urgency and professionalism
• Self-motivated with a strong commitment to achieving results
• Demonstrated ability to work independently while contributing effectively within a team environment
• Adaptable and flexible, with the ability to thrive in a dynamic and evolving business environment
• Excellent interpersonal, written, and verbal communication skills
• Strong analytical, negotiation, and problem-solving capabilities
• Ability to learn quickly and adapt to changing business and operational requirements
• Demonstrated ability to perform effectively in a fast-paced, high-demand environment while managing multiple priorities simultaneously
• Strong ability to analyze, interpret, and communicate complex functional information to end users and management
• High school diploma or equivalent

Preferred Qualifications

• Experience implementing and supporting Oracle Cloud Applications, with a strong understanding of one or more of the following modules~ General Ledger (GL), Accounts Payable (AP), and iExpense
• Three or more years of Oracle ERP experience
• Bachelor's degree in related field or equivalent work experience
• Experience gathering, documenting, interpreting, and validating business and user requirements
• Knowledge of the full Systems Development Life Cycle (SDLC)

Additional Job Information

• This is hybrid role based in Jacksonville, FL (in office Tuesday-Thursday)
• Flexibility to work extended hours during month-end and year-end close periods to support business requirements

What We Offer You

At FIS, you can grow your career as far as you want to take it. Here’s what else we offer~

• Opportunities to make an impact in fintech
• Personal and professional learning
• Inclusive, diverse work environment
• Resources to give back to your community
• Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer~ In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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