Anti-Fraud Analytics & Projects Analyst (Hybrid)

SMBC Group; Charlotte, Northern (NC, KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

SMBC Group is seeking a Business Analyst to support the Anti-Fraud Operations technology portfolio. You will gather requirements, document user stories, and drive data validation and dashboard reporting to reduce fraud risk for SMBC and its customers.

You will partner with risk, compliance, technology, and vendors to ensure on-time delivery. The role requires 5+ years in financial services, strong SQL and testing platform experience, and a hybrid work arrangement with in-office three days per

Qualifications

• 5+ years of business analysis, data analysis, project management, or technology delivery experience within financial services.
• Proficiency with Microsoft Suite and common testing platforms (Confluence/Jira).
• Familiarity with SQL for data analysis, validation, troubleshooting, and issue investigation.
• Exposure to fraud detection systems (Actimize, Mitek, Verafin, Inscribe, etc.).

Responsibilities

• Gather functional and non-functional requirements for anti-fraud and payment initiatives.
• Document requirements, user stories, processes, acceptance criteria, and test scenarios.
• Translate complex processes into clear specifications for technology teams.
• Manage Jira for sprint planning and backlog management; document in Confluence and SharePoint.
• Support all project lifecycle stages from requirements to post-production support.
• Create test cases for critical workflows and manage defects to resolution.
• Collaborate with stakeholders across compliance, risk, technology, and operations.
• Provide data validation and dashboard/report development using SQL and BI tools.
• Collaborate with third-party vendors for system enhancements and integrations.
• Hybrid work arrangement: three days in-office per week, remaining days remote.

Skills

Business analysis

Data analysis

Project management

Technology delivery

Agile/Scrum

Waterfall

Fraud risk surveillance

Communication

Stakeholder management

Problem solving

Multi-tasking

Tools

Microsoft Office

Confluence

Jira

SQL

Actimize

Mitek

Verafin

Inscribe

Job description

SMBC Group is seeking a Business Analyst to support the Anti-Fraud Operations technology portfolio. You will gather requirements, document user stories, and drive data validation and dashboard reporting to reduce fraud risk for SMBC and its customers.

You will partner with risk, compliance, technology, and vendors to ensure on-time delivery. The role requires 5+ years in financial services, strong SQL and testing platform experience, and a hybrid work arrangement with in-office three days per