Annuity Analyst I: Customer‑Focused Growth

Modern Woodmen of America; Rock Island (IL); On-site; USD 57,859,000 - 61,992,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid holidays

On-site office in Rock Island

Job summary

Modern Woodmen of America is seeking an Annuity Analyst to support field representatives, members and employers by processing new business and service requests for qualified and non-qualified annuities, including fixed and variable products. This role emphasizes accurate, timely transaction processing and superior customer service.

The successful candidate will analyze annuity applications, handle 1035 exchanges, maintain plan files, and assist with new systems and industry updates.

Qualifications

• Bachelor’s degree preferred and at least two years of related experience.
• Strong commitment to delivering exceptional customer service and building positive relationships.
• Excellent attention to detail with a focus on accuracy and quality.
• Outstanding organizational and time management skills in a fast-paced environment.
• Strong problem-solving abilities and a collaborative mindset.
• Desire to expand knowledge of annuity products and retirement planning.

Responsibilities

• Analyze non-qualified and qualified annuity applications and perform data entry for new business and changes for both variable and non-variable applications.
• Perform 1035 exchanges for non-qualified annuities and correspond with the financial institution being replaced to obtain annuity funds.
• Update, review and maintain Salary Allotment Plan file. Ensure plan eligibility and guidelines are maintained along with creating, updating, and maintaining manual and computer records as required.
• Process transfers and rollovers received from other financial providers to assist in expediting exchange of assets. Correspond with financial provider being replaced to obtain necessary funds.
• Receive and service a wide variety of telephone calls from our field force, members and employers regarding qualified plans and annuity products.
• Review correspondence received concerning Modern Woodmen’s qualified plans and deferred annuity to determine the appropriate action.
• Remain current on new and existing tax laws surrounding qualified plans.
• Assist in the development of new systems to help streamline and create efficiencies within the department.
• Attend webinars, conference calls and conferences throughout the year to keep up to date on product and industry trends, changes in rules and regulations, and administration processing.

Skills

Customer service

Attention to detail

Organizational skills

Time management

Problem solving

Education

Bachelor's degree

Job description

Modern Woodmen of America is seeking an Annuity Analyst to support field representatives, members and employers by processing new business and service requests for qualified and non-qualified annuities, including fixed and variable products. This role emphasizes accurate, timely transaction processing and superior customer service.

The successful candidate will analyze annuity applications, handle 1035 exchanges, maintain plan files, and assist with new systems and industry updates.