Annual Giving Officer

San Francisco Ballet Association; San Francisco (CA); On-site; USD 78,000 - 85,000; Full time

Job summary

San Francisco Ballet Association seeks an Annual Giving Officer to join our Philanthropy team. You will manage the Friends of SF Ballet membership program ($75–$2,499) and lead direct solicitation efforts to secure annual support.

This role supports the Comprehensive Campaign and collaborates with the Individual Giving team on moves management and segmentation, aiming to grow donor engagement and revenue. You will steward donors, craft personalized outreach plans, maintain Tessitura records, and

Qualifications

• One to three years of individual giving or fundraising experience.
• Familiarity with CRM software such as Tessitura, Raiser’s Edge, Blackbaud or Salesforce.

Responsibilities

• Oversee day-to-day operations of the Friends of SF Ballet membership program ($75-$2,499).
• Solicit Friends-level donors via direct mail, email, and phone to meet revenue goals.
• Develop personalized donor solicitation and stewardship plans.
• Maintain donor records and correspondence in Tessitura.
• Plan and execute donor events with the Events Team.

Skills

Donor relations

Communication (verbal & written)

Project management

CRM stewardship

Tools

Tessitura

Raiser’s Edge

Blackbaud

Salesforce

Job description

Job Title: Annual Giving OfficerReports To: Senior Individual Giving ManagerPosition Type: Full-Time, ExemptCompensation: $78,000 to $85,000 AnnuallyApplication Deadline: Open until filledPosition Summary:The Annual Giving Officer is a key member of San Francisco Ballet’s Philanthropy team, responsible for managing Friends of San Francisco Ballet, a dedicated membership program for donors contributing between $75 and $2,499. This position plays an integral role in securing financial support from individual donors through direct solicitation and focuses on fostering a culture of philanthropy and authentic relationships through meaningful cultivation and stewardship activities.The Annual Giving Officer will contribute to San Francisco Ballet’s Comprehensive Campaign efforts by inspiring donor engagement, increasing participation, and helping to achieve Campaign goals. This position works closely with the Individual Giving team on prospecting, moves management, segmentation, donor communications, and strategy to meet contributed revenue goals and expand the organization’s philanthropic reach.Key Responsibilities Include:Overseeing day-to-day operations of the Friends of SF Ballet membership program ($75-$2,499), including but not limited to stewardship activities, daily thank-you calls, benefit fulfillment, stewardship events (in conjunction with the Events Team), coordination of ticketing and other special donor requests, and communication outreachSoliciting Friends-level donors ($75–$2,499) and prospects through direct mail appeals, e-mail correspondence, and phone outreach to meet budgeted revenue goalsDeveloping personalized solicitation and stewardship plans for a curated portfolio that prioritizes meaningful engagement opportunities to promote donor retention and growthManaging the Friends of San Francisco Ballet e-mail and phone lineFostering donor connections through regular and timely communication and excellent customer servicePresenting current and prospective donors with opportunities to align their passion for dance with San Francisco Ballet’s mission-driven workWorking closely with the Individual Giving team on prospecting and donor acquisition to build a strong donor pipeline while ensuring a seamless moves management experienceSupports annual fund campaign appeals and stewardship and cultivation communiques, including drafting copy, sourcing photos, and submitting design requestsIn collaboration with the Annual Fund Operations Manager, using data to analyze giving trends, identify new opportunities, and refine segmentation strategies to maximize donor engagement and philanthropic impactEnvisioning and leading Friends of SF Ballet donor events—in partnership with the Events team—including Member Mingle, Dress Rehearsals, and Orchestra RehearsalsMaintaining accurate donor records in Tessitura, including contact reports, plans, membership levels, and program recognition namesRepresenting San Francisco Ballet by hosting supporters in the Jeannik Méquet Littlefield Intermezzo Lounge and at backstage tours and other donor events and performances throughout the seasonSupports the Events team during Nutcracker Luncheon, Gala season, Spring Festival, and other special fundraising events with duties as assigned and on-site participation (e.g., seating, check-in, wayfinding, etc.).Completing projects and other duties as assignedInternal Contacts:Revenue and Growth, Artistic, Artistic Operations, Production, Education & TrainingExternal Contacts:Individual donors, Trustees, vendors, WMOH staff, volunteersYears and Type of Related Experience Required:One to three years of individual giving or fundraising experience and familiarity with CRM software (i.e., Tessitura, Raiser’s Edge, Blackbaud, Salesforce) preferred. Love of performing arts desired; dance or classical music knowledge is a plus. Strong verbal and written communication skills.Technical Competencies:Demonstrates excellent communication skills, both written and verbal, particularly in establishing a rapport with donors, volunteers, and staff via email, letter, phone and personal contactDemonstrates sound project management skills, including the ability to organize and manage multiple projects to meet required deadlinesEmbraces and contributes to the Development team’s culture of philanthropy through collaboration, discretion, kindness, and respect within and across departments. Refrains from gossip, internally and externally, at all times.Safeguards confidential information and uses discretion with sensitive informationWorks with Event and Development staff to successfully plan and execute Friends stewardship and cultivation eventsRepresents SF Ballet at all times with the highest degree of professionalism and communicates the Ballet’s position on sensitive issues without losing the donor’s goodwillMaintains documentation, files, correspondence, and records that are readily accessible and comprehensible by others.Effectively and accurately reviews, edits, and proofs work using SF Ballet’s style guide, contemporary business grammar, punctuation, and spelling rules to ensure consistency and clarityUtilizes and maintains up-to-date knowledge of word processing and spreadsheet softwareDevelops and utilizes specialized knowledge of TessituraEffectively utilizes office and computer equipment (hardware and software) to perform duties in an efficient manner.Physical Demands:Ability to stand for several hours. Ability to lift 25 pounds. Evenings and weekends required.Special Equipment Used:Current Windows Operating System, Microsoft Office Suite, Tessitura (database management software), Prospect2 email marketingApplication ProcedureWe prefer you apply onlineNO CALLS, PLEASESan Francisco Ballet Association is an Equal Opportunity Employer committed to employing a diverse staff. Qualified applicants with arrest and conviction records will be considered for the position in accordance with the Fair Chance Ordinance (FCO).