Annual Fund and Data Operations Officer

God's Pantry Food Bank; Lexington (KY); On-site; USD 70,000 - 90,000; Full time

Job summary

God’s Pantry Food Bank in Lexington, KY seeks an Annual Fund and Data Operations Officer to lead the digital fundraising strategy and annual giving programs. You will manage donor data, segment audiences, and collaborate with Marketing, Community Engagement, and Programs to maximize fundraising impact.

The role requires 5+ years in development, experience with Raiser's Edge, and strong data analysis skills. This is a full-time position in our Development department.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 5+ years of development experience, including digital fundraising, direct mail, and stewardship.
• Experience with large donor data sets and analyzing data to improve fundraising outcomes.
• Full computer proficiency with Microsoft Office; Raiser’s Edge experience preferred.

Responsibilities

• Lead direct mail and digital fundraising strategies with external partners.
• Develop segmentation to engage new constituencies, renewals, and reactivations.
• Oversee budget for direct mail and digital fundraising; monitor ROI.
• Collaborate with Marketing & Communications to align messaging across channels.
• Ensure tracking, reporting, and analysis of campaigns and fundraising appeals.
• Identify compelling stories and programs to feature in fundraising communications.
• Other duties as assigned.

Skills

Digital fundraising

Direct mail

Donor stewardship

Data analysis

Education

Bachelor’s degree

Tools

Raiser’s Edge

PowerPoint

Excel

Job description

Job Description

God’s Pantry Food Bank

Position/Title

Annual Fund and Data Operations Officer

Department

Development

Reports to

Vice President of Philanthropy

Full-Time x

Part-Time ? # Hours Required per week: 40

FLSA Status: Exempt x Non-Exempt

Overview

One in six Kentuckians does not know where their next meal will come from. In Central and Eastern Kentucky, that number rises to one in five. God's Pantry Food Bank serves more than 500 food pantries, soup kitchens, shelters, and meal programs across 50 counties, helping provide food and hope to individuals and families facing hunger.

Our vision is a nourished life for every Kentuckian. Our mission is to reduce hunger by working together to feed Kentucky communities. Through partnerships, advocacy, and community support, we work to ensure that everyone has access to nutritious food and the opportunity to thrive.

At God's Pantry Food Bank, our team is committed to making a meaningful impact every day. We seek passionate, mission-driven professionals who are dedicated to strengthening communities and helping create a Kentucky free from hunger.

Position Summary

The Annual Fund and Data Operations Officer is responsible for the strategic execution and data management of the Annual Fund, which provides critical annual operating support for God’s Pantry Food Bank. The Annual Fund and Data Operations Officer will lead the execution of the Food Bank’s digital fundraising strategy and ensure its integration with overall Development, direct mail, and MarCom plans, in collaboration with colleagues and external partners.

Essential Duties/Functions

• Lead the execution of direct mail and digital fundraising strategies for the Food Bank in partnership with chosen vendor(s).
• Develop segmentation strategies to identify and engage new constituencies, renew existing, and re-activate lapsed donors.
• Oversee revenue and expense budget for the direct mail and digital fundraising strategies, keeping a close eye on trends and ROI.
• Collaborate with Marketing & Communications team to ensure consistent and complimentary messaging and to integrate plans and campaigns across channels.
• Ensure successful segmentation, tracking, reporting and analysis of campaigns and appeals.
• Work with Marketing & Communications, Community Engagement, Programs, and Development staff to identify compelling stories, projects, and programs to showcase in fundraising communications.
• Other duties as assigned.

Knowledge, Skills, and Abilities

• Demonstrates solid understanding of the strategic benefits and logistics of digital fundraising.
• Comfortable working in a creative environment with strong ability to multitask, attend to details, and adapt while organizing workflow to meet critical deadlines.
• Exhibits/encourages optimism and innovation, and a drive for results in a cross-functional team-based environment.
• Dedication to the mission of God’s Pantry Food Bank and issues of hunger and poverty and their solutions.
• Outstanding written, verbal, and interpersonal skills.
• Ability to adapt to the ever-changing external fundraising environment.

Requirements

Education/Experience Required

• Bachelor’s degree or an equivalent combination of education and experience.
• 5+ years of development experience, including experience in digital fundraising, direct mail, and stewardship.
• Experience working with large data sets and analyzing donor data to improve fundraising outcomes.
• Full computer proficiency with standard Microsoft Office programs including PowerPoint and Excel.
• Raiser’s Edge experience and proficiency with fundraising and communications software preferred.

Working Conditions and Physical Requirements

This position operates in a typical office environment and requires constant use of a computer and other office equipment such as phones, calculators, computer printers and copy machines.

The person in this position frequently communicates with stakeholders in person and over the phone and must be able to exchange accurate information in these situations.

This position may require some local travel for vendor meetings. Infrequent national and/or overnight travel may be required for professional development opportunities. Occasional night, weekend, or on-call work may be required for events.

GPFB is an Equal Opportunity Employer