Annual Enrollment Rep. - Onsite

TEKsystems; Murray (UT); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k) Retirement Plan

Life Insurance

Short & Long-Term Disability

Health Savings Account (HSA)

Employee Assistance Program

Paid Time Off

Job summary

TEKsystems in Salt Lake City, UT is hiring an Annual Enrollment Representative for open enrollment season. This onsite contract role focuses on helping members and brokers understand health plan options, renewals, rates, and coverage questions with exceptional service, not high-pressure sales.

You will assist members and brokers during open enrollment, explain plans, document interactions, and stay informed on healthcare changes.

Qualifications

• 2+ years of customer service experience.
• Experience in retail, hospitality, food service, healthcare, insurance, or other customer-facing environments.
• Strong communication, listening, and problem-solving skills.
• Ability to navigate multiple computer systems and applications.
• Detail-oriented with strong organizational and time management skills.
• Comfortable speaking with customers over the phone.

Responsibilities

• Assist members and insurance brokers during open enrollment
• Explain health insurance plans, products, rates, and available options
• Help individuals select the most appropriate coverage based on their needs
• Answer inbound calls and occasional warm outbound calls regarding renewals, policy changes, and member updates
• Accurately document interactions and update internal systems
• Stay informed on healthcare and insurance changes that impact members
• Work collaboratively with internal teams to resolve inquiries and provide excellent service

Skills

Customer service

Communication

Problem solving

Multi-system use

Time management

Phone calls

Job description

Annual Enrollment Representative - Open to experience!

• Pay: $21.00/hr
• Location: Salt Lake City, UT (Onsite)
• Schedule: Monday-Friday, Full-Time
• Training is Mon-Fri 8:30-5pm then can be scheduled for an 8-hour shift between 8am-8pm
• Contract Length: 4 Months - Can be a great foot in the door within this company and transition into other roles on different teams and find a long-term fitting.
• Start Date: September 28, 2026

About the Opportunity

Join one of Utah's top-rated healthcare organizations during its busiest enrollment season. This team supports members and insurance brokers by helping them understand health plan options, enrollment changes, renewals, rates, and coverage-related questions. This is a customer-focused role centered on providing exceptional service and guidance, not a high-pressure sales or call center environment.

What You'll Do

• Assist members and insurance brokers during open enrollment
• Explain health insurance plans, products, rates, and available options
• Help individuals select the most appropriate coverage based on their needs
• Answer inbound calls and occasional warm outbound calls regarding renewals, policy changes, and member updates
• Accurately document interactions and update internal systems
• Stay informed on healthcare and insurance changes that impact members
• Work collaboratively with internal teams to resolve inquiries and provide excellent service

Qualifications

• 2+ years of customer service experience
• Experience in retail, hospitality, food service, healthcare, insurance, or other customer-facing environments
• Strong communication, listening, and problem-solving skills
• Ability to navigate multiple computer systems and applications
• Detail-oriented with strong organizational and time management skills
• Comfortable speaking with customers over the phone

Preferred Qualifications

• Previous health insurance or insurance-related experience
• Experience working with brokers, enrollment, eligibility, or benefits administration
• Familiarity with healthcare eligibility systems or CRM platforms

Why You'll Love This Opportunity

• Work for an organization consistently recognized as one of Utah's Best Companies to Work For
• Supportive team environment with strong training and mentorship
• No aggressive sales quotas or strict call center metrics
• Opportunity to gain valuable healthcare industry experience
• High-performing contractors may have opportunities to pursue other openings within the organization after the assignment

Training & Work Environment

• Fully onsite in Salt Lake City
• Three-week paid training program
• Training schedule: 8:30 AM - 5:00 PM MST
• Business hours after training: 8:00 AM - 8:00 PM MST
• Team-focused environment centered on helping customers and delivering outstanding service

Benefits Eligible employees may have access to:

• Medical, Dental, and Vision coverage
• 401(k) Retirement Plan
• Life Insurance
• Short & Long-Term Disability
• Health Savings Account (HSA)
• Employee Assistance Program
• Paid Sick Leave and other applicable benefits

Job Type & Location

This is a Contract position based out of Murray, UT.

Pay and Benefits

The pay range for this position is $21.00 - $21.00/hr.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Murray,UT.

Application Deadline

This position is anticipated to close on Aug 28, 2026.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.