Animal Welfare & Adoption Counselor

Atlanta Humane Society; Marietta (GA); Presencial; USD 32 000 - 42 000; Tempo integral

Resumo da oferta

Atlanta Humane Society in Marietta seeks an Animal Welfare Specialist to provide humane animal care and exceptional customer service. You will enrich animal lives through daily care, feeding, and enrichment, while assisting adopters and the public with information, scheduling, and adoption paperwork.

Responsibilities include record-keeping, partnering with veterinarians, and promoting AHS programs and events. This role requires compassion, reliability, and the ability to work well in a team.

Qualificações

• High school diploma or GED equivalent.
• Six months customer service experience in office/retail preferred.
• Six months experience in animal shelter or veterinary setting preferred.
• Windows PC literacy required.
• Knowledge of animal diseases, meds and treatment protocols preferred.
• Strong problem solving and decision-making skills.
• Clear verbal and written communication abilities.
• Excellent interpersonal skills and teamwork.
• Desire to work with animals and people.
• Experience handling/reconciling funds preferred.
• Ability to multi-task and work in a high-stress environment.
• Respect for diverse clients and colleagues.

Responsabilidades

• Provide animals with food, water, exercise, medications, and enrichment.
• Observe, record, and report on animal health and behavior.
• Maintain animal care records and coordinate veterinary attention as needed.
• Handle animals following Fear Free principles and safety rules.
• Clean and sanitize habitats per protocols.
• Keep a clean, safe environment for animals and the public.
• Report facility maintenance needs promptly.
• Stock supplies; manage laundry and dishes daily.
• Process deliveries and donations as assigned.
• Deliver friendly customer service to animals, clients, and partners.
• Collaborate with departments and volunteers to meet goals.
• Assist adopters with information and proper paperwork.
• Promote retail products and report low stock.
• Engage corporate partners and sponsors where applicable.
• Support volunteer engagement and foster placements.
• Participate in campus events and wellness clinics.

Conhecimentos

Customer service experience

Windows computer skills

Animal handling awareness

Problem solving

Effective communication

Team collaboration

Fund handling experience

Multi-tasking under stress

Diversity awareness

Self-motivation

Formação académica

High school diploma or GED

Descrição da oferta de emprego

Atlanta Humane Society in Marietta seeks an Animal Welfare Specialist to provide humane animal care and exceptional customer service. You will enrich animal lives through daily care, feeding, and enrichment, while assisting adopters and the public with information, scheduling, and adoption paperwork.

Responsibilities include record-keeping, partnering with veterinarians, and promoting AHS programs and events. This role requires compassion, reliability, and the ability to work well in a team.