Animal Shelter Desk Clerk

City of Idaho Falls; Idaho Falls (ID); In loco; USD 22.000 - 23.000; Part-time

Descrizione del lavoro

The City of Idaho Falls is seeking an Animal Shelter Front Desk Clerk for a part-time, entry-level receptionist and clerical position at the Animal Shelter. You will greet customers, assist with adoptions, reclaim and surrenders, and help with intake of stray animals and microchip insertions.

This role emphasizes friendly customer service, basic biology knowledge, and clerical skills, including MS Word and Excel. It is not benefits-eligible and based at the Idaho Falls Animal Shelter.

Competenze

• High school diploma or equivalent with biology/office background
• Clerical experience preferred, animal setting helpful
• Basic biology terminology and medical terminology familiarity
• Proficiency with word processing and spreadsheets

Mansioni

• Greet and assist customers with adoptions, recoveries, surrenders and intake of animals
• Process payments for licenses and microchips and receipts for owner payments
• Maintain a clean reception area and assist kennel staff with animal care
• Provide courteous customer service in person and over the phone
• Perform filing and other clerical duties as assigned

Conoscenze

Interpersonal communication

Telephone etiquette

MS Word

Excel

Data entry

Formazione

High school diploma

Biology background

Strumenti

MS Word

Excel

Descrizione del lavoro

Be a part of a dynamic team whose common goal is to make a difference in our community.

It is amazing to know that by being a part of the City of Idaho Falls team, you would be doing important work for our community that affects people’s lives. Every day brings new challenges and rewards!

Job Description:

The Idaho Falls Animal Shelter is accepting applications for the position of Animal Shelter Front Desk Clerk. This part-time position performs a variety of entry-level receptionist and clerical duties as required to maintain and expedite the functioning of the Animal Shelter.

**This is a part-time position, and is not benefits-eligible**

Essential Functions:

Greet and take care of customers, including adoptions, reclaims, owner surrenders, intake of stray animals, animals brought in for cremation, lost and found, selling licenses, inserting microchips into animals, intake of trapped animals; perform related filing and clerical work.

Provide customer service with walk in customers and over the telephone; work with and assist rescue organizations; receive and receipt money paid by animal owners;assist kennel officer as needed.

Maintain a clean reception area and bathroom.

Assist in Kennel cleaning and animal care.

Other duties as assigned.

Minimum Qualifications:

Education and Experience:

A. Graduation from high school with course background in biology, office practices and skills, or an equivalent

AND

B. Some experience performing clerical duties; work experience in a setting with animals preferred.

OR

C. An equivalent combination of education and experience.

Knowledge, Skills, and Abilities:

Working knowledge of interpersonal communication skills and telephone etiquette; standard office equipment operation; clerical procedures and methods related to filing and documenting; English composition, spelling, grammar, punctuation; and working knowledge of PC data entry and retrieval; knowledge of basic biology and medical terminology; various software applications, including MS Word, Excel, etc.

Ability to learn quickly and to adapt to a variety of changing situations; ability to operate standard office equipment efficiently; ability to communicate effectively, verbally and in writing; ability to develop effective working relationships with supervisor, fellow employees and the general public. Ability to work with animals and general animal care experience helpful. Ability to communicate effectively in a firm and courteous manner with irate and emotional pet owners and the public.

Work Environment:

Tasks require a variety of physical activities not generally involving muscular strain. Physical demands may occur in activities related to walking, standing, stooping, sitting, reaching, etc. Talking, hearing and seeing required in the daily performance of job duties. Occasional exposure to environmental and work hazards resulting from working in an animal shelter.

Pay Range:

$16.00 - $17.00