Animal Hospital Shift Lead - Goodyear

Aspen Dental; Goodyear (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

3 weeks PTO first year

7 paid holidays

Scrub/uniform allowance

Health, Dental, Vision, HSA

Paid parental leave

Hands on training and mentorship

Personal and professional development

Job summary

Lovet Pet Health Care in Goodyear, AZ seeks an Animal Hospital Supervisor to guide training, staff relations, and daily hospital operations. The role involves stepping in for the Hospital Manager when needed and performing administrative duties such as scheduling and audits.

You will lead staff development, ensure protocols are followed, and contribute to top-tier client service while supporting ongoing growth of the hospital team.

Qualifications

• Experience leading teams in a veterinary or medical setting.
• Strong communication and interpersonal skills for staff and clients.
• Empathy toward pets, clients and team members.
• Ability to teach and mentor staff on procedures.
• Proven problem-solving and decision-making abilities.

Responsibilities

• Train staff on kennel, CRS, or technician roles.
• Ensure adherence to hospital protocols and client service standards.
• Learn hospital flow and schedule clients, staff and doctors.
• Support hospital financial processes when needed.
• Participate in team meetings and track task lists.
• Help maintain hospital performance against goals.
• Assist with scheduling and addressing client concerns.

Skills

Team Leader

Communication

Empathy for pets and staff

Teacher

Problem Solving

Job description

Lovet Pet Health is seeking an Animal Hospital Supervisor to join our team! This position involves learning and applying leadership and management training skills regarding employee relations, client relations and daily hospital operations. Directly involved in training staff on procedures. Supervisors will take on duties of the Hospital Manager when the Manager is not at the hospital. Administrative duties such as ordering supplies, staff evaluations, and various hospital audits may apply to this role.

Benefits of being part of the Lovet team:

• 3 weeks of Paid Time Off in your first year
• 7 paid holidays
• Scrub/uniform allowance
• Health, Dental, Vision, and HSA
• Paid parental leave
• Hands on training and mentorship
• Personal and professional development and opportunities for growth

Supervisory Responsibilities:

• The position may supervise CRS staff, Technical Staff, or both in a hospital

Duties/Responsibilities:

• Responsible for training staff on all aspects of Kennel, CRS, or Technician roles
• Ensure team is using proper protocols and procedures when handling pets, and working with clients
• Ability to learn and understand hospital flow, client appointment scheduling and employee/doctor scheduling in order to maximize hospital opportunities
• Ability to maintain the hospital’s client service standards
• Organizing and/or participating in all team meetings is required
• Oversight over completion of daily, weekly, or monthly hospital task lists
• A general understanding of hospital financial goals
• This role may be involved in employee scheduling, hospital billing and financial processes, as well as addressing client concerns

Required Skills/Abilities:

• Team Leader
• Excellent communication and interpersonal skills
• Empathy for pets, clients, and staff
• Competent Teacher
• Problem Solver

Physical Requirements:

• Must be able to lift at least 40 pounds
• Standing for long periods of time, walking, sitting, squatting, pushing, pulling, using hands and fingers for technical and administrative work
• May have extended periods of time viewing computer screens and reading

About Lovet Pet Health Care:

In 1984, we opened the doors of our first animal hospital – and today, our family has grown to includeover 20locations acrossArizona,Illinois,and Michigan.Together, our network offers outstanding healthcare for pets, provided by a team of more than 500 veterinary care professionals.

TAG-The Aspen Group, its affiliates, related companies and supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.