Animal Hospital Receptionist

West Hazleton Veterinary Hospital; False Pass (AK); On-site; USD 30,000 - 45,000; Full time

Job summary

West Hazleton Veterinary Hospital is seeking a compassionate and organized Veterinary Receptionist to join our team full-time. You will be the first point of contact for pet owners and their animals, delivering excellent customer service while managing front desk operations in a busy clinic.

The ideal candidate loves animals, communicates clearly, and can multitask in a fast-paced environment. We are willing to train the right person for the job and support a positive, client-focused team to

Qualifications

• Front desk experience in a veterinary or medical setting is preferred.
• Compassionate and organized with a customer-service mindset.
• Strong communication and multitasking skills are essential.
• Attention to detail and reliability are required.

Responsibilities

• Greet clients and their pets, creating a welcoming atmosphere.
• Schedule appointments and manage the clinic calendar.
• Answer phone inquiries and provide information on services.
• Process patient records and maintain confidentiality.
• Assist with medical collections and timely payments.
• Keep reception and related areas clean and organized.
• Manage front-office inventory and place orders when stock is low.
• Communicate effectively with staff and respond to situations calmly.

Skills

Vet practices

Medical collections

Animal care protocols

Teamwork

Self-motivation

Communication

Organizational skills

Attention to detail

Punctuality

Front desk experience

Job description

Job Summary

Immediate opening!Previous Animal Hospital experience highly preferred! Serious inquiries only!! We are seeking a compassionate and organized Veterinary Receptionist to join our dedicated team full time. The ideal candidate will serve as the first point of contact for pet owners and their animals, providing exceptional customer service while managing the front desk operations of our veterinary clinic. This role requires a love for animals, strong communication skills, and the ability to multitask in a fast-paced environment. Willing to train the right person for the job.

Responsibilities

• Greet clients and their pets upon arrival, ensuring a welcoming atmosphere.
• Schedule appointments and manage the clinic's calendar efficiently.
• Handle phone inquiries, providing information about services and answering non medical questions.
• Process patient records and maintain accurate medical files and maintain client confidentiality.
• Assist with medical collection tasks, ensuring timely payment for services rendered.
• Maintain cleanliness and organization of the reception and other areas of the hospital.
• Laundry
• Manage inventory of front office supplies and be responsible for putting in an order for low stock.
• Have a friendly and out going personality, and be able to deal with all types of situations that arise.
• Be able to multitask in a fast paced environment.
• Being able to communicate with staff effectively and efficiently.

Skills

• Strong knowledge of basic veterinary practices.
• Experience in medical collection payments is preferred.
• Familiarity with animal care protocols as it aligns with the hospitals policy and procedures.
• Ability to work effectively in a team-oriented environment while also being self-motivated to complete tasks.
• Excellent communication skills, both verbal and written, to interact positively with clients and staff.
• Strong organizational skills with attention to detail.
• Work well in a team environment.
• Arrive on time and for scheduled work shift.

Join us in providing outstanding care for pets while ensuring a smooth operation at our veterinary hospital. Your passion for animals combined with your customer service skills will make you an invaluable part of our team.

Company Description

We are a small one Doctor Practice with a great working environment