Animal Control Officer

City of Naperville, IL; Naperville (IL); On-site; USD 52,000 - 75,000; Full time

Job summary

The City of Naperville seeks a full-time Animal Control Officer to join the Animal Control Unit in the Naperville Police Department Patrol Division. This is a union position with an afternoon/evening shift determined by seniority, requiring five consecutive days including weekends and holidays.

The ACO investigates animal-related complaints, captures and relocates wildlife, maintains the animal retention facility, administers medications, and provides shelter enrichment.

Qualifications

• High school diploma or equivalent required.
• 1–3 years’ experience in animal care and behavior preferred (2–4 years ideal).
• Associate’s degree in an animal-related field preferred.

Responsibilities

• Investigate animal-related complaints and incidents.
• Capture, transport, and relocate wildlife as required.
• Maintain sanitation and upkeep of the animal retention facility and housed animals.
• Administer medications and provide shelter enrichment.
• Collect fees and handle office duties; assist public education on wildlife.

Skills

Communication skills

Customer service

Public safety

Education

High school diploma or equivalent

Associate’s degree in animal field

Job description

The City of Naperville seeks a full-time Animal Control Officer. The Animal Control Unit is a part of the Naperville Police Department’s Patrol Division. This is a union, shift position; with the expected shift being an afternoon/evening shift (determined per seniority) and will work 5 consecutive days to include working weekends and holidays, and emergency call outs.

This position is represented by the MAP 744 union. Wage rates and other benefits are subject to the language in the COLLECTIVE BARGAINING UNIT.

The Animal Control Officer (ACO) will be responsible for investigating a variety of complaints regarding animals and capturing, transporting and relocating wildlife as required. Additionally, the ACO will perform proper sanitation and maintenance of the animal retention facility and the animals housed, administer medication for the animals housed, and provide shelter enrichment for animals. This position acts as a customer service contact and will collect fees and perform office administration tasks, as necessary. The ACO will also participate in educational programs for the public and advise residents on wildlife problems.
A high school diploma or equivalent is required, as is one to three years’ experience in the care of handling animals and in animal behavior (preferred candidates will have 2-4 years’ experience in a similar role). You must possess more than just an interest in animals!Preferred candidates will possess an Associate’s degree in an animal-related field; experience as a veterinary technician is also a preferred qualification. Valid Illinois Class D Driver’s License is required. Humane euthanasia license is required within one year of hire. Strong communication skills and customer service skills are a must.

The City of Naperville, Illinois is a dynamic community of 153,000 residents, conveniently located 28 miles west of Chicago. Various publications have named Naperville as one of the best cities in the United States in which to live. The City has gained national recognition for our family-friendly environment, excellent schools and library system, low crime rate, and vibrant downtown area. It’s also a great place to work! Our municipal government employs over 900 dedicated individuals in a wide range of job categories and provides a collaborative working environment, a forward-looking leadership team, and a competitive benefits package.

The City of Naperville complies with the Americans with Disabilities Act (ADA). Individuals needing accommodations in the recruitment process should notify Human Resources in advance at [phone].