Angel Tree Holiday Programs Assistant (Temp)

The Salvation Army Southern California; Tucson (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

The Salvation Army Hospitality House in Tucson, AZ is seeking a dedicated administrative professional for a 40-hour per week, full-time temporary role through December. You will support Christmas Assistance registrations, Angel Tree operations, and Adopt-a-Family programs with accurate data entry and client communication.

Responsibilities include reviewing applications, guiding applicants, collecting documentation, answering inquiries, and coordinating donor interactions, while maintaining data

Qualifications

• Administrative/Clerical experience
• Knowledge of Microsoft programs
• Be able to communicate both verbally and in writing
• Able to demonstrate sensitivity to and respect for a diverse population
• Be able to work with the public in a professional, compassionate manner
• Organized and detailed
• Be able to pass a background check

Responsibilities

• Review Christmas Assistance registration applications for accuracy, completeness, and eligibility requirements.
• Guide and support applicants in gathering required information and supporting documentation.
• Provide supportive assistance to individuals and families throughout the Angel Tree application and registration process.
• Assist applicants with completing Angel Tree applications accurately and completely, including providing clarification regarding required information.
• Perform high-volume data entry for Christmas Assistance applications and Adopt-a-Family program registrations, ensuring information is entered accurately and in a timely manner.
• Respond to telephone inquiries regarding Christmas Assistance programs; provide information regarding program requirements, required documentation, and registration procedures, and schedule appointments as needed for individuals unable to complete online registration.
• Compile and maintain statistical and program data necessary to support planning and distribution of Christmas toys and assistance.
• Assist with Adopt-a-Family sponsor registration, including gathering and verifying required sponsor information.
• Assist with collecting and documenting toy wish lists and requested items from eligible applicants.
• Provide support at remote distribution locations, including client check-in, database verification, and cross-checking records to identify duplicate holiday assistance.
• Assist with coordinating sponsor donations and set up delivery of donated items to designated recipients, as needed.
• Assist with post-program donor communication, including follow-up correspondence and preparation of thank-you letters upon completion of the Christmas Assistance season.
• Perform other duties related to Christmas Assistance, Angel Tree, and Adopt-a-Family programs as assigned.

Skills

Administrative experience

Clerical experience

Microsoft Office

Verbal and written communication

Diversity sensitivity

Professional demeanor

Organized

Background check

Job description

The Salvation Army Hospitality House in Tucson, AZ is seeking a dedicated administrative professional for a 40-hour per week, full-time temporary role through December. You will support Christmas Assistance registrations, Angel Tree operations, and Adopt-a-Family programs with accurate data entry and client communication.

Responsibilities include reviewing applications, guiding applicants, collecting documentation, answering inquiries, and coordinating donor interactions, while maintaining data