Ancillary Sales - Truliant Amphitheater

Live Nation Entertainment; Charlotte (NC); On-site; USD 20,664 - 27,552; Part time

Job summary

Live Nation Entertainment is seeking a Night of Show Ancillary Seller in Charlotte, NC. This part-time, seasonal role involves promoting and selling various amenities at events, such as VIP seating and parking. Applicants should have strong guest service experience and communication skills.

Candidates must be 18+, with a high school diploma preferred. The position requires evening and weekend availability, as well as the ability to lift over 50 lbs.

Qualifications

• Must be at least 18 years of age.
• At least 2 years in Guest Service and communications preferred.
• Prior sales or cash handling experience is a plus.

Responsibilities

• Greet guests and answer any questions about the venue.
• Promote and sell upsells at events.
• Assist in setting up and breaking down event items.

Skills

Guest Service Experience

Communication Skills

Sales Experience

Problem Solving

Attention to Detail

Education

High School Diploma or equivalent

Tools

iPhone

iPad

Job description

Job Summary

As a Night of Show Ancillary Seller, you will be responsible for communicating to guests about additional amenities the venue has to offer, such as Premier Parking, Fast Lane, Lawn Chair Rentals, VIP Seating and VIP Club Access.

What This Role Will Do

• Greet all guests and assist in answering any questions they may have about the venue.
• Promote and sell all the various promotions or upsells offered at each event, such as Premier Parking, Fast Lane, Clear Bags, Blankets, Lawn Chair Rentals, VIP Club Access, VIP Seat Upgrades, Cabanas, Reserved Lawn, etc.
• Assist Ancillary Revenue Supervisor in setting up and breaking down cabanas, signs, tables, tents, etc. as needed.
• Examine tickets or passes pre‑purchased to determine authenticity, using criteria such as color or date issued.
• Handle credit card transactions according to Live Nation’s audit guidelines.
• Balance out at the end of each shift with a supervisor.
• Inventory – all physical items must be counted prior to the start of the event and again at the end of the show.
• May fill in temporarily with another department to support staffing levels during peak or break times.
• Other tasks as assigned by the Ancillary Revenue Manager or venue management.
• Partner with fellow band members at the end of show to close the venue, including collecting recyclables from the lawn and/or reserved section and properly storing event equipment such as lawn chairs and barricades.
• This role is part‑time, seasonal and requires evening and weekend availability.

What This Person Will Bring

• Must be at least 18 years of age.
• High School Diploma or equivalent preferred.
• At least 2 years in Guest Service and communications preferred.
• Prior sales or cash handling experience is a plus.
• Familiar with iPhone and iPad technology.
• Creative thinker and problem solver.
• Excellent verbal, written, and interpersonal communication skills.
• Acute sense of judgment, tact, and diplomacy.
• A strong attention to detail, outgoing personality, sense of teamwork and ability to execute programs.
• Position requires constant walking, climbing stairs, lifting and carrying 50 lbs+, and occasional sitting in an outdoor environment in all weather conditions.

Equal Employment Opportunity

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, citizenship, race, sex (including pregnancy, childbirth, and related medical conditions), gender, gender identity, gender expression, sexual orientation, intersectionality, or any other basis protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance, California Fair Chance Act, and similar laws. Live Nation is committed to providing reasonable accommodations for qualified individuals with disabilities, including pregnancy, and to participating in an interactive process for accommodation requests. Applicants are invited to identify accommodations that may assist them in performing essential functions of the position.

Hiring Practices

The preceding job description indicates the general nature and level of work performed by employees in this classification. It is not intended to be a comprehensive inventory of all duties, responsibilities, and qualifications. Live Nation’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner, using promotion, referrals, advertising, recruiting agencies, internet recruiting, job fairs, college recruiting, and search firms. Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.