Ancillary- Satellite Music Hall

Live Nation Worldwide, Inc.; Memphis (TN); On-site; USD 17,000 - 21,000; Full time

Job summary

Live Nation Entertainment is seeking a dynamic onsite ancillary sales teammate at a Memphis venue. You will greet guests, share information on amenities like Premier/Rockstar parking, seat upgrades, and lawn chair rentals, and collaborate with the Ancillary Manager and Box Office Manager to tailor offers for each show.

The role emphasizes attention to detail, independence, and teamwork in a fast-paced live environment. Must be 18+, able to stand for long periods, and pass a background check.

Qualifications

• Excellent verbal, written and interpersonal communication skills.
• Must be at least 18 years of age.
• Must pass pre-employment background check.
• Ability to work weekdays, weekends and holidays, including late evenings.
• Position requires constant walking, standing and occasional sitting.
• Lifts/carries 25+ pounds.

Responsibilities

• Greet guests and assist with questions about the venue.
• Communicate daily specials on parking, tickets, and seat upgrades.
• Sell, distribute, and organize lawn chairs.
• Set up and break down signs, tables, and tents as needed.
• Participate in post-show cleanup and sorting of trash and recyclables.
• Inventory merchandise and track inventory during shows.
• Work in all ancillary areas and operate electronic sales systems.
• Process transactions efficiently.

Skills

Verbal communication

Written communication

Interpersonal skills

Attention to detail

Education

High school diploma/GED

Job description

WHO ARE WE?

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

THE JOB

The ancillary sales team is a fun and unique position inside our venue, focused on onsite sales. As a member of this team, you will be responsible for communicating to our guests about additional amenities that the venue has to offer, such as our Comfort Lounge, Rockstar Parking, Seat Upgrades, Ticket Specials and Lawn Chair Rentals. This team will work closely with the Ancillary Manager and Box office Manager to determine what offers will be available for each show, and how this will be communicated to our guests. It is the perfect position for someone who is detail oriented and enjoys working independently while still being part of a team.

WHAT THIS ROLE WILL DO

• Greeting all guests and assist in answering any questions they may have about the venue.
• Communicate daily specials on Premier and Rockstar parking, future ticket specials, and seat upgrades.
• Sell, distribute, collect and organize lawn chairs throughout the venue.
• Assist Ancillary Manager in setting up and breaking down signs, tables and tents as needed.
• Participate in post-show clean up including picking up and sorting trash, recycling and compostable materials.
• Inventory merchandise and help keep track of inventory throughout the show.
• Work and be familiar in all ancillary areas.
• Proficient in operating electronic sales systems & processing transactions efficiently.

WHAT THIS PERSON WILL BRING

• Position requires constant walking, standing and occasional sitting in an outdoor environment in all weather conditions, lifting/carrying 25+ pounds.
• High school diploma/GED preferred.
• Must be at least 18 years of age.
• Must pass pre-employment background check Must be highly motivated and able to work independently.
• Excellent verbal, written and interpersonal communication skills.
• Acute sense of judgement, tact and diplomacy.
• Ability to work weekdays, weekends and holidays, including late evenings.

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodation that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains. Recognized for seven years as a Great Place to Work® and named one of Fortune's World Most Admired Companies, Live Nation Entertainment is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.