Analyst, Technology Training and Improvement
The Chronicle Of Higher Education, Inc.
Get more replies from employers
Send a job-specific resume in minutes.
Benefits offered by this job
Job summary
CCBC seeks a qualified professional to train, analyze, design, and develop curricula to support IT initiatives and business process improvements at the college.
Responsibilities include creating training materials, delivering technology training to faculty and staff, and coordinating assessments to boost efficiency. Must have an associate degree and 5 years of relevant experience; valid driver's license with low points may be required.
Qualifications
- Associate's Degree required; degree in Instructional Technology, Information Technology, or related field.
- Five years of experience in supporting technology and delivering technology-related training.
- Experience with needs assessments preferred.
- Valid driver's license with fewer than five (5) points.
Responsibilities
- Analyze and design training materials and plans to meet the needs of groups and individuals.
- Teach technology and business process training courses for CCBC faculty and staff.
- Conduct departmental optimization needs assessments and surveys to increase efficiency and effectiveness around the use of technology.
- Support and facilitate course registration, attendance and related procedures.
- Provide troubleshooting and service coordination with the appropriate group.
- Develop training plans, course schedules, and course delivery events.
- Support mobile and remote training, development, and facilitation.
Skills
Education
Tools
Job description
The purpose of this class is to provide training, analysis, designand curriculum development, technical support, needs assessments,surveys, and administrative duties to support training and businessprocess improvements within the college, related to ITinitiatives.
Associate’ Degree required, degree in Instructional Technology,Information Technology or related field. Five (5) years’ experiencein supporting technology, developing and delivering technologyrelated training required. Experience performing needs assessmentspreferred. Must have a valid driver’s license in good standing withviolation points less than five (5).
- Analyze & design training materials and plans to meet the needs of groups and individuals.
- Teach technology & business process training courses forCCBC faculty and staff.
- Conduct departmental optimization needs assessments and surveysto increase efficiency and effectiveness around the use oftechnology.
- Support and facilitate course registration, attendance andrelated procedures.
- Provide troubleshooting and service coordination efforts withthe appropriate group.
- Develop training plans, course schedules, and course deliveryevents.
- Support mobile and remote training, development, andfacilitation.
Essential Job Duties are intended to be examples of duties and arenot intended to be all inclusive. There will be other duties asassigned.
- Assist the college to become more efficient by introducing andimplementing the use of technology to meet the strategic needsaround IT initiatives.
- Implement the appropriate processes and procedures for approvedIT initiatives.
- Analyze, design, deliver, implement and evaluate traininginitiatives
- Work independently or as part of a team to determine trainingobjectives and design, develop and maintain instructor-led andelectronic training documentation and materials, including trainingpromotional materials, presentations, job aids, user guides,voiceover tutorials and instructor/participant material.
- Monitor and report the effectiveness of training for facultyand staff. Recommend and implement training changes for efficiencyand effectiveness.
- Work collaboratively across organizational units to performneeds assessments/surveys around business processes, supportingtechnology integration and IT initiatives.
- Identify how technology can optimize businessprocesses/procedures and implement appropriate interventionsrequired to achieve desired results.
- Maintain currency in new and existing training methods andtechnologies, through research and participation in professionaldevelopment activities as assigned. Maintain currency in Office,SharePoint and other computer software technologies, as well asadult learning theories, user experience and process improvementpractices through research and professional developmentparticipation.
- Provide support to faculty and staff on a variety of technologyproblems, questions and projects.
- Identify, research and resolve technical problems related totraining material and programs.
- Facilitate communication between users and IT personnel onsystem/software purpose, work-flow issues, data integration andoutput needs.
- Perform tasks relating to the functions of the department,including collecting, reviewing, inputting and auditing data.
Essential Job Duties are intended to be examples of duties and arenot intended to be all inclusive. There will be other duties asassigned.
- CIGNA
- Cigna Open Access Plus (OAP)
- Cigna Open Access Plus In Network (OAPIN)
- Kaiser
- For CIGNA Plans - included in Cigna Plan Medical Premiums
- Kaiser - included in Kaiser Medical Premium
Emotional, drug/alcohol abuse treatment, both inpatient andoutpatient, provided when pre-approved. Premium included in medicalcare plan.
- CareFirst Blue Cross/Blue Shield Regional Traditional
- CareFirst Blue Cross/Blue Shield Regional Preferred
- NVA
- Benefit Strategies Health Spending Account $2,600
- Benefit Strategies Dependent Care (children under 13 and eldercare) $5,000
- Employee Basic Life Insurance is 1 times your salary with aminimum of $50,000 (90/10)
- Employee Supplemental Life Insurance is available in multiplesof $10,000 with a maximum of $200,000. Supplemental Term LifeInsurance is available for spouse (increments of $10,000 to amaximum of 50% of employee combined basic and supplemental amount)and dependents ($10,000). Supplemental Term Life Insurance is 100%employee paid.
- Permanent Whole Life Insurance with Optional Long Term Carerider available through Unum. Available to full-time employees,part-time associates, and adjunct faculty.
- Spouse and dependent coverage available. Permanent Whole LifeInsurance accrues cash value, premiums will not increase, andcoverage will not decrease. Permanent Whole Life Insurance is 100%employee paid.
Individual or Family Coverage. Employee pays a rate in multiples of$10,000 to a maximum of $300,000.
Plan pays 60% of gross monthly salary after 90 consecutive days ofabsence. Employee pays 100% of premium.
- Maryland State Teacher’s Pension System (7% contributory)
- Optional Retirement Plan (non-contributory)
- Baltimore County Employees’ Retirement System (7%contributory)
- Tax-sheltered annuities – 403(b). Payroll salary reductionauthorization is needed. The form is available on SharePointForms/Human Resources Forms. The 403(b) supplemental retirement plan is available to all CCBCemployees (Adjunct Faculty, Part Time Associates and Full Timeemployees).
- Roth 403(b) is a savings feature that is available when youopen a 403(b) account. The Roth 403(b) savings feature allowsemployees to contribute after-tax dollars and then withdrawtax-free dollars from their account upon retirement. The Roth403(b) savings feature is only offered by the following vendors:TIAA-CREF and VOYA Financial Advisors, Inc. Adjunct Faculty, PartTime Associates and Full Time employees are eligible to save forretirement using the Roth 403(b) savings feature. Employees maycontribute traditional pre-tax 403(b) dollars and Roth 403(b)post-tax dollars simultaneously. The savings limits are combinedfor the Traditional 403(b) and the Roth 403(b) contributions.
- Deferred Compensation Plan — 457(b) offered through VOYAFinancial Advisors, Inc. The 457(b) salary reduction authorizationform is needed. The form is available on SharePoint Forms/HumanResources Forms.
Legal Resources is a pre-paid legal voluntary benefit for advice,consultation and representation for commonly used legalservices.
First Financial Federal Credit Union membership available toemployees.
It's convenient, safe, reliable and saves time. No waiting for yourcheck on payday. The money is already in your account, whether youare at work or on vacation. Mandatory payroll direct deposit allowsemployees the control and flexibility of directing their pay todifferent accounts at any bank, in any location.
Free personal advocates assisting you and any household member toresolve any issues.
Academic, Bereavement, Sick and Safe Leave, Jury Duty, ReligiousHolidays, Military Leave, Sabbatical, Personal, Vacation, andHolidays.
Eligible full-time employees may qualify for waiver orreimbursement programs. Spouses and legal dependents up to age 22are eligible for reimbursement with proof of successful completionand a C or better grade. Employee’s eligible for Tuition Assistancebecome eligible for the external Tuition reimbursement program thefirst semester after one calendar year of employment. Eligibilityfor waiver or reimbursement for CCBC courses begins after thecompletion of a 90 day probation for public safety and classifiedemployees.
Classified employees are eligible for a lump sum award of $500 forcompletion of an unduplicated college degree.
CCBC is proud to offer an exciting new benefit to allbenefits-eligible employees!
McDaniel College has extended its Educator’s Legacy Scholarship(ELS) program to CCBC benefits-eligible employees. CCBC is amongthe inaugural community college partners.
Children of ANY current full-time benefits-eligible CCBCemployee with at least four years of continuous full-timeemployment are eligible to receive a scholarship valued at up to$100,000 over four (4) years.
The scholarship will first take effect in the fall semester. TheCCBC Employee Benefits Team will provide verification ofemployment. Excellent teaching is McDaniel College's priority andits legacy. The College's expert faculty-mentors empower studentsto achieve their personal best, and many graduates go on to becometop K-12 educators.
Since 2010, four of McDaniel's graduates were named state Teachersof the Year, including the 2011 National Teacher of the YearMichelle Shearer. McDaniel is ranked among MoneyMagazine's 50 Best Liberal Arts Colleges and offers more than70 undergraduate programs of study. The personalized curriculum andstudent-faculty collaboration develop the unique potential in everystudent. McDaniel College welcomes the sons and daughters of CCBCemployees!
Workers’ Compensation, Unemployment Insurance, SocialSecurity.
- ATM machines are available at each of the main campuses
- Check cashing with appropriate ID
- Free Parking
- Access to weight lifting facilities, swimming pool andlibrary
- 01 Do you have an associate’s degree, a degree in InstructionalTechnology, Information Technology, or a related field?
- 02 Do you have five (5) years’ experience in supporting technology,developing and delivering technology-related training?Explain
- 03 Do you have experience performing needs assessments? Explain
- 04 Do you have a valid driver’s license in good standing withviolation points less than five (5 points)?
- Yes
- No
- Required Question
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
