Join a Technology Solutions team focused on supporting investment professionals through advanced data, analytics, and technology solutions. This role partners closely with portfolio managers, research analysts, and technical teams to deliver hands‑on support, improve workflows, and help users maximize the value of financial data and investment platforms. It is a highly visible, business‑facing position that provides exposure to investment operations, technology infrastructure, and data‑driven decision making within a sophisticated investment environment.
Key Responsibilities
- Serve as a primary support resource for investment professionals, providing training, troubleshooting, and guidance across a broad suite of research, analytics, and data tools.
- Support the delivery, integration, and analysis of financial, market, and alternative datasets using technologies such as Python, SQL, cloud platforms, and workflow orchestration tools.
- Partner with engineering and data teams to automate processes, improve operational efficiency, and promote best practices around data usage.
- Collaborate with stakeholders across multiple business and technical functions to identify solutions, drive enhancements, and share knowledge.
- Develop and maintain internal documentation, training materials, and knowledge resources to support user enablement.
- Manage application and data‑related incidents, ensuring timely resolution while driving continuous improvements in support processes and service delivery.
Required Experience
Candidates should have one of the following backgrounds:
- 3-5 years supporting business‑critical applications, data platforms, or investment‑related systems in a financial services environment.
- 3-5 years of experience working with financial data, data pipelines, analytics workflows, and technologies such as Python and SQL.
Qualifications
- Bachelor's degree in Computer Science, Engineering, Finance, Mathematics, or a related discipline, or equivalent practical experience.
- Strong troubleshooting, analytical, and problem‑solving abilities.
- Excellent verbal and written communication skills with the ability to work directly with business stakeholders.
- Exposure to cloud technologies, databases, automation frameworks, or related technical tools.
Preferred Experience
- Prior experience within financial services, capital markets, investment management, banking, commodities, or other market‑focused environments.
- Familiarity with market data, time‑series data, alternative datasets, or analytical platforms used by investment professionals.