Analyst, Supply Chain User Enablement & Change Management

Ford Motor Company; Dearborn (MI); Hybrid; USD 87,000 - 166,000; Full time

Benefits offered by this job

Health coverage

Family care leave

Parental leave

Vehicle discount program

Job summary

Ford Motor Company is seeking a Global Supply Chain Systems enablement professional to drive adoption of new procurement systems and ERP tools for buyers and suppliers.

You will lead communications, training, and readiness activities across IT, Learning & Development, and Finance, ensuring smooth system launches and user enablement globally.

Qualifications

• Bachelor’s degree in a relevant field (Supply Chain, Business, Engineering).
• 3+ years of experience in supply chain, purchasing, sourcing, communications, training, change management, or related operations.
• Purchasing or sourcing experience with knowledge of buyer workflows, supplier engagement, and PO management.
• AI and automation and their application to business processes.
• Experience with ERP systems such as SAP or Ariba.
• Strong analytical, organizational, communication, and presentation skills.

Responsibilities

• Develop communications for system launches, enhancements, and ongoing operations.
• Deliver virtual and in-person training for buyers and global supply chain users.
• Partner with Supply Chain, Purchasing, Finance, and IT to align systems with business requirements.
• Align cross-functional teams on launch timing, communications, training, and documentation.
• Represent the workstream in governance, readiness reviews, and stakeholder forums.

Skills

Supply chain experience

Purchasing/sourcing

AI & automation

ERP systems (SAP/Ariba)

Analytical skills

Education

Bachelor’s degree (Supply Chain/Business/Engineering)

Tools

Power BI

Qlik Sense

Ariba

SWT (Sourcing Workplan Tool)

Job description

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

In this position…

Join Ford’s Global Supply Chain Systems organization to drive adoption of new business systems across employees and suppliers. You’ll lead communications, training, and enablement that prepare users for change, accelerate adoption, and reduce support demand.

This role is ideal for someone with purchasing, sourcing, or supply chain experience who understands buyer workflows and can translate business requirements into effective system enablement. You’ll partner across IT, Learning & Development, Supply Chain, Finance, and global business teams to deliver launch readiness and adoption.

What You’ll Do…

Communications & Engagement

• Develop communications for system launches, enhancements, and ongoing operations.
• Manage global audiences, distribution lists, and user communication channels.
• Prepare leadership updates, program status, risks, and reporting.
• Support broader engagement activities, including newsletters, podcasts, and campaigns.

Training & Enablement

• Develop training, job aids, and reference materials with subject matter experts.
• Deliver virtual and in-person training for buyers and global supply chain users.
• Validate readiness, track completion, and use support trends to address adoption barriers.
• Translate purchasing and system processes into clear, user-focused guidance.

Purchasing & Supply Chain Enablement

• Apply purchasing and sourcing knowledge to system releases, business process changes, and user enablement.
• Partner with Supply Chain, Purchasing, Finance, and IT to align systems with business requirements.
• Support enablement for sourcing, supplier onboarding, purchase orders, and related purchasing processes.
• Identify opportunities to simplify workflows through digital tools, automation, and AI.

Governance & Collaboration

• Align cross-functional teams on launch timing, communications, training, and documentation.
• Ensure system changes are reflected in purchasing policies, procedures, and user materials.
• Represent the workstream in governance, readiness reviews, and stakeholder forums.
• Support additional programs and priorities as business needs evolve.

What Success Looks Like

• Communications and training are accurate, timely, and reach the right audiences.
• Buyers and supply chain users confidently adopt new systems and processes.
• Repeat support inquiries decrease through stronger enablement and self-service.
• Leadership receives clear, timely visibility into readiness, adoption, risks, and support needs.
• Digital, automation, or AI improvements simplify workflows and increase efficiency.

You’ll have…

• Bachelor’s degree in a relevant field (Supply Chain, Business, Engineering)
• 3+ years of experience in supply chain, purchasing, sourcing, communications, training, change management, or related business operations.
• Purchasing or sourcing experience with knowledge of buyer workflows, sourcing processes, supplier engagement, and purchase order management.
• AI and automation and their application to business processes.
• Experience with enterprise procurement, supply chain, or ERP systems such as SAP or Ariba.
• Strong analytical, organizational, communication, and presentation skills, with the ability to manage multiple priorities and meet deadlines.

Even better, you may have…

• Experience as a production, program, or commodity buyer, including sourcing, supplier onboarding, or program purchasing.
• Knowledge of end-to-end sourcing and purchasing processes, including cost studies, supplier cost analysis, or business case development.
• Experience with tools such as Ariba, Sourcing Workplan Tool (SWT), Power BI, or Qlik Sense.
• Broader Supply Chain experience across Supplier Technical Assistance, Materials Planning & Logistics, Product Development, Finance, or related Purchasing functions.

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back‑up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

This position is a salary grade 7 and ranges from $86,600-$144,900., This position is a salary grade 8 and ranges from $99,100-$166,200.

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

This position is hybrid with a requirement to be onsite four or more days per week.