Operations Coordinator, Indirect Business Office & Engagement

Ford-Motor-Company; Dearborn (MI); Hybrid; USD 84,000 - 166,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid time off

Tuition assistance

Vehicle discount program

Parental leave

Job summary

Ford Motor Company is seeking an Operations Coordinator in the Indirect Supply Chain space to lead the Business Office and drive governance, communications, and learning initiatives. The role interfaces with leadership, employees, suppliers, and Center of Excellence teams to align priorities and deliver programs.

You will manage policy documentation, coordinate cross-functional projects, and develop internal communications while advancing organizational effectiveness.

Qualifications

• Experience in program management, business operations, communications, organizational effectiveness, or a related field.
• Strong stakeholder management and relationship-building skills.
• Excellent written and verbal communication abilities.
• Experience leading cross-functional projects and initiatives.
• Ability to manage multiple priorities in a fast-paced environment.
• High proficiency with Microsoft Office tools, collaboration platforms, and presentation development.

Responsibilities

• Lead the day-to-day operations of the Indirect Supply Chain Business Office.
• Manage the business governance, including key meetings, operational reviews, communications, and recurring activities.
• Coordinate business office processes, resources, tools, and organizational support activities.
• Serve as the intake and coordination point for cross-functional requests, initiatives, and special projects.
• Develop, and maintain policies, procedures, and standard work documentation, ensuring alignment with enterprise governance and compliance requirements.
• Serve as the central point of accountability for policy version control
• Partner with cross-functional teams to ensure control standards.
• Translate policy changes into clear, actionable procedures and communicate updates to impacted stakeholders in coordination with the Communications & Engagement function.
• Develop and execute internal communication strategies that support organizational priorities and change initiatives.
• Lead employee engagement activities, organizational events, and leadership communications.
• Coordinate supplier engagement activities, including supplier town halls and enterprise-wide initiatives.
• Ensure consistent and professional experience for internal and external stakeholders engaging with Indirect Supply Chain.
• Lead onboarding, learning and development, and organizational capability-building activities.
• Maintain key organizational resources, knowledge management tools, and employee support materials.
• Drive assessment of capabilities and Indirect development strategy

Skills

Program management

Business operations

Communications

Organizational effectiveness

Cross-functional projects

Stakeholder management

Data analytics

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Power BI

Power Apps

Job description

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

The Ford Purchasing team adds critical value to the entire organization. You’ll help us source the highest quality parts and services from around the globe while ensuring optimal cost and on-time delivery. You’ll also contribute to establishing a robust supply chain so that we can continually produce the vehicles our customers want.

In this position...

The Operations Coordinator, Indirect Business Office & Engagement, serves as the central coordination point for the global Indirect Supply Chain organization. This role leads business office operations, organizational communications, employee and supplier engagement, learning and development, and cross-functional coordination activities that support the organization's strategic priorities.

Acting as the primary interface between leadership, employees, suppliers, business partners, and Supply Chain Center of Excellence teams, the position ensures effective communication, operational alignment, and execution of key organizational initiatives. The role is responsible for maintaining the organization's rhythm of business, strengthening stakeholder relationships, driving employee engagement and capability development, and providing oversight of business office processes and special projects.

What you'll do...

Business Office Operations

• Lead the day-to-day operations of the Indirect Supply Chain Business Office.
• Manage the business governance, including key meetings, operational reviews, communications, and recurring activities.
• Coordinate business office processes, resources, tools, and organizational support activities.
• Serve as the intake and coordination point for cross-functional requests, initiatives, and special projects.

Policy & Procedure Governance

• Develop, and maintain policies, procedures, and standard work documentation, ensuring alignment with enterprise governance and compliance requirements.
• Serve as the central point of accountability for policy version control
• Partner with cross-functional teams to ensure control standards.
• Translate policy changes into clear, actionable procedures and communicate updates to impacted stakeholders in coordination with the Communications & Engagement function.

Communications & Engagement

• Develop and execute internal communication strategies that support organizational priorities and change initiatives.
• Lead employee engagement activities, organizational events, and leadership communications.
• Coordinate supplier engagement activities, including supplier town halls and enterprise-wide initiatives.
• Ensure consistent and professional experience for internal and external stakeholders engaging with Indirect Supply Chain.

Learning & Organizational Effectiveness

• Lead onboarding, learning and development, and organizational capability-building activities.
• Maintain key organizational resources, knowledge management tools, and employee support materials.
• Drive assessment of capabilities and Indirect development strategy

Stakeholder & Relationship Management

• Serve as a primary point of contact and representative of the Indirect Supply Chain organization.
• Build and maintain strong relationships with leadership, employees, suppliers, business partners, and Center of Excellence teams.
• Facilitate alignment across stakeholders and ensure effective coordination of organizational priorities.
• Represent Indirect Supply Chain in cross-functional initiatives and enterprise forums.

Qualifications

• Experience in program management, business operations, communications, organizational effectiveness, or a related field.
• Strong stakeholder management and relationship-building skills.
• Excellent written and verbal communication abilities.
• Experience leading cross-functional projects and initiatives.
• Ability to manage multiple priorities in a fast-paced environment.
• High Proficiency with Microsoft Office tools, collaboration platforms, and presentation development.

You'll have...
Minimum

• Bachelor's degree or equivalent
• 2 + years of proven proficiency in Microsoft Office Suite with the ability to create presentations, analyze data, and develop business communications.
• 2+ years of experience utilizing data analytics and insights to drive strategic recommendations and business outcomes.
• Strong foundation in strategy, program management, or business operations.
• Self-driven learner with a demonstrated interest in expanding technical capabilities through tools such as Power Apps, Power BI, and related Microsoft technologies.

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

This position is a range of salary grades 7-8 and ranges from $84,480-$166,200.

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States.

Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

This position is hybrid with a requirement to be onsite four or more days per week.