Analyst, Sales Deductions

Brother USA; Bridgewater (MA); Hybrid; USD 60,000 - 70,000; Full time

Job summary

Brother USA is seeking an Analyst for Sales Deductions to manage customer deductions, maintain relationships, and prepare reports. This hybrid role requires strong analytical skills and a background in finance or accounting. Join a company recognized for its inclusive culture and employee growth opportunities.

Benefits

Healthcare

401(k)

Tuition reimbursement

Qualifications

• 3+ years in deduction resolution and credit management in a B2B environment.

Responsibilities

• Reconcile and report on deductions accurately and efficiently.
• Manage deduction processes and escalate issues when necessary.
• Prepare deduction packages for credit memos, collections, or claims.

Skills

Advanced Excel

SAP

Communication

Analytical

Multitasking

Education

Bachelor’s in Business, Finance, or Accounting

Job description

Join to apply for the Analyst, Sales Deductions role at Brother USA.

Company Overview

Brother is a leading provider of home and office equipment, sewing and crafting products, and industrial solutions. With over 115 years of legacy, our brand is renowned for producing award-winning printers, sewing machines, P-touch labelers, and more.

Brother International Corporation (BIC), established in 1954, has over 70 years of operations in the United States. Our headquarters is in Bridgewater, New Jersey, and we are a subsidiary of Brother Industries Limited (BIL), founded in 1908 in Nagoya, Japan, operating in over 30 countries worldwide.

Why Work at Brother?

We are recognized as a great place to work, emphasizing an inclusive, collaborative, customer-centric, and socially responsible culture. We promote work-life balance with policies like hybrid schedules, casual dress, and flexible Fridays. We also invest in employee growth through courses and self-paced learning resources.

Role Summary

The Analyst, Sales Deductions manages deductions for assigned customers, maintains customer relationships, investigates and resolves deductions, and prepares reports and analytics for business units.

Key Responsibilities

• Reconcile and report on deductions accurately and efficiently
• Manage deduction processes and escalate issues when necessary
• Identify root causes and resolve deductions timely
• Prepare deduction packages for credit memos, collections, or claims
• Coordinate with sales and support units to resolve deduction issues
• Research and document for audits and compliance
• Work with customers to reduce future deductions
• Monitor deduction trends and report findings

Reporting & Improvement

• Generate performance reports and meet deadlines
• Identify and implement system and process improvements

Qualifications

• Bachelor’s in Business, Finance, or Accounting
• 3+ years in deduction resolution and credit management in B2B environment
• Advanced Excel and SAP skills
• Strong communication, analytical, and multitasking abilities

Compensation & Schedule

The role is hybrid, with up to two remote days weekly. Salary ranges from $60,000 to $70,000, based on experience and other factors. Benefits include healthcare, 401(k), tuition reimbursement, and more. Details at our benefits page.

Our Culture & Locations

We foster a culture of accountability, authenticity, boldness, and excellence. Our headquarters is in Bridgewater, NJ, with facilities in Bartlett, TN, Westminster, CO, and other locations. We support community engagement, diversity, and growth initiatives. Learn more at our careers page.