Analyst, Partner Success (NYC)

Level All; New York (NY); On-site; USD 58,500 - 71,500; Full time

Job summary

Level All is seeking an Analyst, Partner Success in New York to join our Sales and Partnerships team. This role involves managing post-sale relationships with school partners, enhancing student participation, and ensuring partner satisfaction.

The ideal candidate will demonstrate flexibility with technology, organizational skills, and a passion for student improvement. Responsibilities include overseeing school relationships, gathering feedback, and tracking partner goals. Compensation is set at $65,000 per year.

Qualifications

• Proven flexibility to learn and work with new technology and systems.
• Ability to build lasting relationships with school counselors and leadership.
• Experience in education or education-related organization preferred.

Responsibilities

• Manage the complete school partner relationship from onboarding.
• Serve as the primary point of contact for school leaders.
• Identify opportunities to deepen engagement within partner schools.

Skills

Flexibility to learn new technology

Organized self-starter

Excellent verbal communication

Attention to detail

Outstanding interpersonal skills

Passion for education

Education

Bachelor's degree or equivalent experience

Job description

Job Description

Level All is hiring an Analyst, Partner Success to join our Sales and Partnerships team. In this role, you'll own the full post-sale relationship with our school partners, from onboarding through ongoing engagement. Working directly with school leaders and counselors, you'll drive student participation and partner satisfaction. You'll report to sales leadership and play a key role in Level All's growth.

Qualifications

• Proven flexibility to learn and work with new technology and systems.
• An organized self-starter who can work independently as well as collaboratively with a team.
• Excellent verbal and written communication skills.
• Great attention to detail and time management skills.
• Outstanding interpersonal skills and ability to build lasting relationships with school counselors and school leadership.
• Passion for improving outcomes for high school students through education.
• Bachelor’s degree or equivalent experience.
• Work in education or an education-related organization as a high school educator, high school counselor, or college access counselor a plus, but not required.
• Prior experience in Partner Success/ Partnerships role preferred, but not required.
• Ability to travel to schools for onboarding meetings, general touch points, and professional development support.

Responsibilities

• Manage the complete school partner relationship from onboarding through ongoing touchpoints via email, phone, and onsite visits driving strong partner satisfaction.
• Serve as the primary point of contact for superintendents, principals, counselors, and other leaders at partner organizations.
• Identify opportunities to expand usage and deepen engagement within existing partner schools.
• Gather and relay product feedback from partners to inform platform improvements.
• Support the team in refining processes and systems that serve our school partner.
• Develop and track annual partner goals aligned with Level All's mission and strategic plan, including analyzing student and family participation data.

ll your information will be kept confidential according to EEO guidelines.

Compensation

$65,000-$65,000 per year