Analyst, Partner Success (NYC)

Level All; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

Level All is hiring an Analyst, Partner Success in New York, NY. You will manage the full post-sale relationship with school partners, ensuring engagement and satisfaction. Responsibilities include onboarding, maintaining communication, and analyzing participation data to meet goals.

This role requires strong communication skills, attention to detail, and a passion for improving outcomes for high school students through education.

Qualifications

• Proven flexibility to learn and work with new technology and systems.
• An organized self-starter who can work independently as well as collaboratively.
• Outstanding interpersonal skills and ability to build lasting relationships.

Responsibilities

• Manage the complete school partner relationship from onboarding through ongoing touchpoints.
• Serve as the primary point of contact for superintendents, principals, counselors.
• Support the team in refining processes that serve our school partners.

Skills

Communication skills

Attention to detail

Interpersonal skills

Time management

Education

Bachelor’s degree or equivalent experience

Job description

Job Description

Level All is hiring an Analyst, Partner Success to join our Sales and Partnerships team. In this role, you’ll own the full post‑sale relationship with our school partners, from onboarding through ongoing engagement. Working directly with school leaders and counselors, you’ll drive student participation and partner satisfaction. You’ll report to sales leadership and play a key role in Level All’s growth.

Qualifications

• Proven flexibility to learn and work with new technology and systems.
• An organized self‑starter who can work independently as well as collaboratively with a team.
• Excellent verbal and written communication skills.
• Great attention to detail and time management skills.
• Outstanding interpersonal skills and ability to build lasting relationships with school counselors and school leadership.
• Passion for improving outcomes for high school students through education.
• Bachelor’s degree or equivalent experience.
• Work in education or an education‑related organization as a high school educator, high school counselor, or college access counselor a plus, but not required.
• Prior experience in Partner Success/ Partnerships role preferred, but not required.
• Ability to travel to schools for onboarding meetings, general touch points, and professional development support.

Responsibilities

• Manage the complete school partner relationship from onboarding through ongoing touchpoints via email, phone, and onsite visits driving strong partner satisfaction.
• Serve as the primary point of contact for superintendents, principals, counselors, and other leaders at partner organizations.
• Identify opportunities to expand usage and deepen engagement within existing partner schools.
• Gather and relay product feedback from partners to inform platform improvements.
• Support the team in refining processes and systems that serve our school partner.
• Develop and track annual partner goals aligned with Level All’s mission and strategic plan, including analyzing student and family participation data.

EEO Statement

All qualified applicants will receive consideration for employment regardless of any protected characteristic. Your information will be kept confidential according to EEO guidelines.