ANALYST II

Caltrans; Oakland (CA); Hybrid; USD 67,000 - 84,000; Full time

Job summary

Caltrans in Alameda County is seeking a D4-Claims Officer (Analyst II) to join the District 4 Claims Office. Under supervision, you will perform analytical assignments and provide legal support to Attorneys defending the Department in tort liability claims and lawsuits.

The role handles tort claims valued at $12,500 or less, may practice in Small Claims Court, and requires a valid driver's license and submission of the SOQ. Final filing date is 11/15/2026.

Qualifications

• Statement of Qualifications (SOQ) is required and must be submitted to be considered.
• Possession of a valid driver’s license is required when operating a State owned or leased vehicle.

Responsibilities

• Investigate and evaluate tort liability claims within the District and provide legal support to Attorneys defending the Department.
• Represent the Department in Small Claims Court for tort claims valued at $12,500 or less and oversee related district claims processes.

Job description

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug‑free workplace. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Position Details

• Job Code #: JC-537853
• Position #(s): 701-002-5393-XXX
• Working Title: D4-Claims Officer
• Classification: ANALYST II
• Salary Range: $6,031.00 - $7,547.00 A
• New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
• Shall Consider: ANALYST I
• Salary for ANALYST I: $3,861.00 - $4,839.00 A, $4,181.00 - $5,233.00 B, $5,014.00 - $6,276.00 C
• # of Positions: Multiple
• Work Location: Alameda County
• Telework: Hybrid
• Job Type: Permanent, Full Time
• Department Information: Caltrans Mission: Improving lives and communities through transportation.; Caltrans Vision: A thriving and connected California.; The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success.; Department Website: www.dot.ca.gov; Director’s EEO Policy : https://dot.ca.gov/programs/equal-employment-opportunity; Director’s EEO Policy Statement: https://dot.ca.gov/programs/equal-employment-opportunity.

Job Description And Duties

Will consider an Analyst I (5157). Under the direction of the Bay Area Legal Office Supervisor I (Claims Manager), responsible for the District 4 Claims Office, the Analyst II (Claims Officer) or Analyst I (Claims Analyst) performs analytical assignments and provides legal support services to the Attorneys defending the Department in tort liability claims and lawsuits. The position independently investigates and evaluates potential and filed public liability claims arising within the District, supports Attorneys in litigation and pre‑litigation matters, and provides guidance and assistance to other staff as directed by the Claims Manager.

The Claims Officer/Claims Analyst also evaluates, and processes tort claims valued at $12,500 or less pursuant to Government Code section 937.5 and represents the Department in Small Claims Court.

Special Requirements

• Possession of a valid driver’s license is required when operating a State owned or leased vehicle.

Statement of Qualifications (SOQ) is required. Failure to submit a Statement of Qualifications will disqualify candidates from the hiring process. The Statement of Qualifications (SOQ) serves as documentation of each applicant’s ability to present information clearly and concisely in writing. Please follow the instructions below; failure to include and complete the SOQ as instructed may result in the SOQ not being considered and in disqualification from the interview. Each question must be numbered and addressed in the same order as the questions below. The SOQ must be typed, no more than two pages in length, and 12-point Arial font.

Using the duty statement, clearly demonstrate how your experience meets the qualifications for the Claims Officer position, specifically in the duties of Tort Claims, Legal Division Support, and District Claims Processes.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification. Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment. Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent. Please visit either of the following two websites for a list of evaluation agencies: https://www.naces.org/members or https://aice-eval.org . Please redact birthdates and social security numbers.

Final Filing Date: 11/15/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

Required Application Package Documents

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - Statement of Qualifications (SOQ) is required. Please see the Special Requirements section for SOQ instructions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.