Analyst I, Operations

Liberty; Fall River (MA); On-site; USD 59,000 - 89,000; Full time

Benefits offered by this job

401k Plan with matching

Share purchase/match plan

Volunteer paid days off

Free parking

Health & Wellness programs

Discount and Perks program

Leadership Development Program

Job summary

Algonquin Power & Utilities Corp. in Fall River, MA, seeks an Analyst – System Protection to support a large-scale capital program. You will coordinate contractor invoicing, verify work completion, and maintain records across construction, engineering, operations, and maintenance.

The role ensures financial accuracy and regulatory compliance, collaborating with field supervisors and finance. Responsibilities include SES creation, work order closure, and data reporting.

Qualifications

• Excellent written and verbal communication is required.
• Strong knowledge of Excel and Word.
• Gas or Electric operations experience is preferred; familiarity with GIS/System Maps is beneficial.

Responsibilities

• Collaborate with Operations, Engineering, Sales, and Finance.
• Review and process contractor invoices with accuracy.
• Create and maintain Service Entry Sheets and ensure alignment with invoices and scope of work.
• Generate reports from the Work Order Management System to support analytics.
• Assist with permitting applications for capital and operational work.
• Maintain compliance files and support audit readiness.

Skills

Excel

Word

Communication

Job description

Algonquin Power & Utilities Corp. (AQN), parent company of Liberty, is a diversified international generation, transmission, and distribution utility. AQN is committed to providing safe, reliable, and cost-effective energy and water solutions through our portfolio of utility investments to over one million customer connections, largely in the United States and Canada.

At Algonquin, our vision is to be the most trusted utility service provider in North America – a premium regulated utility, known for our customer focus, commitment to sustainability, and strong community partnerships. Our employees are at the heart of that vision. We believe that when people are empowered to learn, grow, and contribute their ideas, we can achieve remarkable results together.

We are building a culture that values integrity, inclusivity, and innovation. By joining Algonquin, you’ll be part of a team that is shaping the future of energy and water, while creating long-term value for our customers, communities, employees, and shareholders.

Purpose

The Analyst – System Protection, who reports directly to the Senior Manger, Planning, Compliance & Capital, responsible for supporting a large-scale capital program by coordinating contractor invoicing, verifying work completion, and maintaining accurate records across construction, engineering, operations, and maintenance activities. This position ensure financial accuracy, regulatory compliance, and effective communication between field supervisors, engineering teams, and administrative functions. Performs analytical work of moderate complexity in support of work order closure and completeness. The Analyst will work with the Senior Manger to identify completed jobs ready for closure. The Analyst will work to ensure completion of work, completeness of documents, and system(s) accuracy prior to closure. The Analyst will work with Finance to ensure all associated costs have been accurately assigned to the work order prior to closure in the Work Order Management System. This position may also provide periodic reporting and related support to Operations, Engineering, Sales, and Finance.

Accountabilities

• Collaborate successfully as part of a team with co-workers, including but not limited to Operations, Engineering, Sales, and Finance
• Contractor Invoice Management; receive, review and process contractor invoices with 100% accuracy; confirm work performed with field supervisors to validate accuracy prior to payment
• Create and maintain Service Entry Sheets (SES) to support the invoice matching and approval process; ensure alignment between invoices, SES documentation, and scope of work
• Proficient in the current Work Order Management System creating, completing, closing, and cancelling work orders as required. Generating reports that support Company analysis of goal achievement
• Maintain detailed logs to support accurate billing and cost reporting; ensure all associated costs have been accurately assigned to the work order prior to closure in the Work Order Management System.
• Ensure completion of work, completeness of documents, and system(s) accuracy, prior to work order closure. Review and analyze data for reporting purposes meeting requirements of various groups
• Compile and maintain documentation and mapping support to help prevent third-party (2nd party) damages during construction and excavation activities
• Gather and prepare paper and digital main and service records required for capital projects
• Assist engineering teams with preparing and submitting permitting applications for capital and operational work
• Coordinate payment of permit fees and maintain organized records for compliance and audit readiness
• Maintains and catalogues compliance files related to customer field service activities. Analyze data providing details to various departments (Operations, Engineering, Finance, Sales)
• Comply, verify and reconcile daily police detail slips for traffic control associated with construction, operations, maintenance and new business projects

Education and Experience

Excellent communication (written and verbal) and organizational skills are required. Must possess the ability to quickly assimilate data from a variety of sources; formulate and execute action plans during periods of stress. Strong knowledge of Excel, Word. Experience in Gas or Electric operations and a general understanding of gas & electric distribution is preferred; including the ability to read and understand GIS/System Maps. This position may require extended work hours, weekend schedules, and holiday as required by ongoing operations. The Pay Range for this role is $59,000 - $89,000 annually. It is typical for starting pay to be in the midpoint of the range.

Our purpose

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business and as an employee team.

Our Mission

We provide safe, secure, reliable, cost-effective and sustainable energy and water solutions. Our mission is how we create value as an organization—it is what drives us every day to fulfill our purpose.

Our Vision

We better the lives of our customers and communities. Our vision is what we see as possible. It's where we aspire to be, what we want to achieve and how we'll make an impact. It guides and keeps us on the right path as we work towards fulfilling our purposes.

Our Guiding Principles

• Customer Centric
• Integrity
• Entrepreneurial
• Teamwork
• Owner mindset
• Outcome focused
• Continuous learning

What we offer

• Collaborative environment with a genuine flexible working policy
• 401k Plan with matching
• Share purchase/match plan
• Leadership Development Program
• Volunteer paid days off
• Employee Assistance Program
• Achievement fund
• Free parking
• Variety of Health & Wellness programs
• Discount and Perks program

We are focused on building a diverse and inclusive workforce.

We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives and talents.

Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all our employees and expect each of our employees to honour this commitment in their daily responsibilities.