Analyst I, Operations

Liberty Utilities; Fall River (MA); On-site; USD 59,000 - 89,000; Full time

Benefits offered by this job

401k Plan with matching

Free parking

Volunteer paid days off

Job summary

LU Service Corp. in Fall River, MA is seeking an Analyst I, Operations to support a large-scale capital program.

The role coordinates contractor invoicing, verifies work completion, and maintains accurate records across construction, engineering, and maintenance activities. This position ensures financial accuracy, regulatory compliance, and effective communication between field supervisors, engineering teams, and administrative functions.

Qualifications

• Excellent communication (written and verbal) and organizational skills.
• Strong knowledge of Excel and Word.
• Experience in Gas or Electric operations and a general understanding of gas & electric distribution, including the ability to read GIS/System Maps.

Responsibilities

• Collaborate successfully as part of a team with Operations, Engineering, Sales, and Finance.
• Contractor Invoice Management; review and process contractor invoices with 100% accuracy; confirm work performed with field supervisors prior to payment.
• Create and maintain Service Entry Sheets (SES) to support the invoice matching and approval process; ensure alignment between invoices, SES documentation, and scope of work.
• Proficient in the current Work Order Management System creating, completing, closing, and cancelling work orders; generate reports to support company analysis of goals.
• Maintain detailed logs to support accurate billing and cost reporting; ensure all costs are assigned to the work order prior to closure.
• Ensure completion of work, completeness of documents, and system accuracy prior to work order closure; review and analyze data for reporting.

Skills

Excel

Word

Communication

Tools

GIS/System Maps

Job description

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Analyst I, Operations

LU Service Corp.

Fall River, MA, US, 02720

Algonquin Power & Utilities Corp. (AQN), parent company of Liberty, is a diversified international generation, transmission, and distribution utility. AQN is committed to providing safe, reliable, and cost-effective energy and water solutions through our portfolio of utility investments to over one million customer connections, largely in the United States and Canada.

At Algonquin, our vision is to be the most trusted utility service provider in North America – a premium regulated utility, known for our customer focus, commitment to sustainability, and strong community partnerships. Our employees are at the heart of that vision. We believe that when people are empowered to learn, grow, and contribute their ideas, we can achieve remarkable results together.

We are building a culture that values integrity, inclusivity, and innovation. By joining Algonquin, you’ll be part of a team that is shaping the future of energy and water, while creating long-term value for our customers, communities, employees, and shareholders.

Purpose

The Analyst – System Protection, who reports directly to the Senior Manger, Planning, Compliance & Capital, responsible for supporting a large-scale capital program by coordinating contractor invoicing, verifying work completion, and maintaining accurate records across construction, engineering, operations, and maintenance activities. This position ensure financial accuracy, regulatory compliance, and effective communication between field supervisors, engineering teams, and administrative functions.

Performs analytical work of moderate complexity in support of work order closure and completeness. The Analyst will work with the Senior Manger to identify completed jobs ready for closure. The Analyst will work to ensure completion of work, completeness of documents, and system(s) accuracy prior to closure. The Analyst will work with Finance to ensure all associated costs have been accurately assigned to the work order prior to closure in the Work Order Management System. This position may also provide periodic reporting and related support to Operations, Engineering, Sales, and Finance.

Accountabilities

• Collaborate successfully as part of a team with co-workers, including but not limited to Operations, Engineering, Sales, and Finance
• Contractor Invoice Management; receive, review and process contractor invoices with 100% accuracy; confirm work performed with field supervisors to validate accuracy prior to payment
• Create and maintain Service Entry Sheets (SES) to support the invoice matching and approval process; ensure alignment between invoices, SES documentation, and scope of work
• Proficient in the current Work Order Management System creating, completing, closing, and cancelling work orders as required. Generating reports that support Company analysis of goal achievement
• Maintain detailed logs to support accurate billing and cost reporting; ensure all associated costs have been accurately assigned to the work order prior to closure in the Work Order Management System.
• Ensure completion of work, completeness of documents, and system(s) accuracy, prior to work order closure. Review and analyze data for reporting purposes meeting requirements of various groups
• Compile and maintain documentation and mapping support to help prevent third-party (2nd party) damages during construction and excavation activities
• Gather and prepare paper and digital main and service records required for capital projects
• Assist engineering teams with preparing and submitting permitting applications for capital and operational work
• Coordinate payment of permit fees and maintain organized records for compliance and audit readiness
• Maintains and catalogues compliance files related to customer field service activities. Analyze data providing details to various departments (Operations, Engineering, Finance, Sales)
• Comply, verify and reconcile daily police detail slips for traffic control associated with construction, operations, maintenance and new business projects

Education and Experience

Excellent communication (written and verbal) and organizational skills are required. Must possess the ability to quickly assimilate data from a variety of sources; formulate and execute action plans during periods of stress. Strong knowledge of Excel, Word. Experience in Gas or Electric operations and a general understanding of gas & electric distribution is preferred; including the ability to read and understand GIS/System Maps. This position may require extended work hours, weekend schedules, and holiday as required by ongoing operations.

The Pay Range for this role is $59,000 - $89,000 annually. It is typical for starting pay to be in the midpoint of the range.

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business and as an employee team.

As the successful candidate

Our Mission

We provide safe, secure, reliable, cost-effective and sustainable energy and water solutions. Our mission is how we create value as an organization—it is what drives us every day to fulfill our purpose.

Our Vision

We better the lives of our customers and communities. Our vision is what we see as possible. It's where we aspire to be, what we want to achieve and how we'll make animpact. It guides and keeps us on the right path as we work towards fulfilling our purposes.

• Customer Centric
• Integrity
• Teamwork
• Outcome focused
• Continuous learning

What we offer

• Collaborative environment with a genuine flexible working policy
• 401k Plan with matching
• Share purchase/match plan
• Leadership Development Program
• Volunteer paid days off
• Employee Assistance Program
• Achievement fund
• Free parking
• Variety of Health & Wellness programs
• Discount and Perks program

We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further.

We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives and talents.

Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all our employees and expect each of our employees to honour this commitment in their daily responsibilities.