Collection/Wastewater Operators Level III or Level IV

Liberty; Goodyear (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401k Plan with matching

Share purchase/match plan

Volunteer paid days off

Health & Wellness programs

Job summary

Algonquin Power & Utilities Corp. (AQN), parent company of Liberty, is a leading energy and water utility with operations across the U.S. and Canada.

We are seeking a Field Service Lead to oversee Liberty crews, perform water distribution tasks, and ensure safe, compliant field operations. The role requires a Grade 3 Water Distribution Certificate, a valid driver's license, 5+ years in water utilities, and the ability to work independently or with teams, travel occasionally, and respond to

Qualifications

• Must possess a Grade 3 Water Distribution Certificate, or have the ability to obtain within 18 months.
• Must have a high school diploma or equivalent (GED)
• Must have a valid driver's license, clean driving record; Class A driver's license required (location specific)
• Must have a minimum of 5 years of related experience in water utility
• Be proficient in the use and functions of the CIS (Customer Information System) program
• Must be able to work independently and responsibly with minimal supervision
• Must have basic computer skills, including PC Windows operations
• Able to follow company rules, procedures, and directions from supervisor/management
• Must communicate well with coworkers and display leadership in safety issues
• Be able to travel occasionally
• Must perform a wide range of physically strenuous tasks
• Obtains CPR and First Aid training
• Able to perform most utility service tasks and operate all field equipment
• Must be able to work standby, holidays, weekends, or overtime
• Vacuum truck and Jetter experience

Responsibilities

• Make thorough analysis and decisions of job details and emergencies
• Lead Liberty staff and contractors
• Assist in creating annual meter reading and weekly lock-off schedules
• Maintain tools, equipment, and vehicles
• Complete daily safety inspections and paperwork
• Perform repairs to mains, services, meters, valves, and hydrants
• Install, tap, re-line, disinfect, test, and connect water mains
• Support shutdowns, disinfection, and restoration of water service
• May take water quality samples
• Set up traffic controls and ensure safety compliance
• Follow safety policies and attend weekly meetings
• Test meters and update CIS with results

Skills

Water distribution experience

Driver's license

Class A license

CPR/First Aid

Communication skills

Travel occasionally

Standby/overtime readiness

Independent work

Education

HS diploma

Water Distribution Certificate (Grade 3)

Water Distribution Certificate (Grade 4 desired)

Tools

CIS software

Vacuum truck operation

Jetter equipment

Job description

Algonquin Power & Utilities Corp. (AQN), parent company of Liberty, is a diversified international generation, transmission, and distribution utility. AQN is committed to providing safe, reliable, and cost-effective energy and water solutions through our portfolio of utility investments to over one million customer connections, largely in the United States and Canada.

At Algonquin, our vision is to be the most trusted utility service provider in North America - a premium regulated utility, known for our customer focus, commitment to sustainability, and strong community partnerships. Our employees are at the heart of that vision. We believe that when people are empowered to learn, grow, and contribute their ideas, we can achieve remarkable results together.

We are building a culture that values integrity, inclusivity, and innovation. By joining Algonquin, you’ll be part of a team that is shaping the future of energy and water, while creating long-term value for our customers, communities, employees, and shareholders.

Purpose

Responsible for carrying out all field related job details as related to the water industry. Responsible for carrying out and enforcing all safety rules to assure a safe workplace. Responsible for leading and directing Liberty and contractor crews. Ability to perform as a lead operator in absence of Supervisor of Field Service.

Accountabilities

• Responsible for making thorough analysis and decisions of job details and emergencies
• Organize, lead, and direct Liberty staff and contractors as required
• Assists in creating annual meter reading and weekly lock-off schedules
• Maintains and accounts for all tools and equipment and assigned vehicles
• Fills out all paperwork on daily job safety inspection sheets
• Performs leak repairs, maintains mains, fire hydrants, installation of new services, setting meters, changing out meters, and repairs services as needed
• Completes all service orders and paperwork assigned daily
• Assists in the preparation and completion of service orders and other paperwork
• Operates various hand and power tools and mechanical equipment while installing, operating, and repairing mains, services, meters, valves, and fire hydrants
• Helps install, tap, re-line, disinfect, test, and connect water mains and appurtenances
• Involved in shutdowns, repairs, disinfects, and restores water service to customers and tests for leaks
• May take water quality samples
• Safely set up work area traffic controls
• Repairs, disinfects, and tests broken water mains
• Complies with all safety policies, practices, and procedures. Reports all unsafe activities to supervisor, EHS Manager, and/or Human Resources
• Attends and participates in weekly safety meetings
• Perform and interpret meter testing and update CIS with test results

Education and Experience

• Must possess a Grade 3 Water Distribution Certificate, or have the ability to obtain within 18 months. Grade 4 Water Distribution Certificate desired.
• Must possess a high school diploma or equivalent (GED)
• Must have a valid driver's license, clean driving record; Class A driver's license required (location specific)
• Must have a minimum of 5 years of related experience in water utility
• Be proficient in the use and functions of the (C.I.S.) Customer Information System Program
• Must be able to work independently and responsibly with minimal supervision and function in a team environment
• Must have basic computer skills, including PC Windows operations knowledge and experience with communication devices
• Able to follow Company rules, procedures, and directions from a supervisor and/or Management
• Maintain effective and cooperative working relationships with those contacted in the course of work including, but not limited to, supervisors, coworkers, public, vendors, contractors, etc.
• Be able to exercise independent judgment, discretion, professionalism, and tact in all areas of work including matters of a sensitive and/or confidential manner
• Be able to travel occasionally
• Must be able to perform a wide range of physically strenuous tasks
• Obtains CPR and First Aid training
• Able to perform most utility service tasks and operate all field equipment without direction or instruction
• Must be able to work standby, holidays, weekends, or overtime as required
• Ability to communicate effectively and professionally, both orally and in writing, with internal and external customers under normal and adverse conditions
• Must communicate well with co-workers and display a positive attitude and leadership ability in work-related and safety issues
• Must be able to make own decisions in emergency situations and meet the public under normal and adverse conditions
• Vacuum truck and Jetter experience

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business and as an employee team.

As the successful candidate

Our Mission

We provide safe, secure, reliable, cost-effective and sustainable energy and water solutions. Our mission is how we create value as an organization- it is what drives us every day to fulfill our purpose.

Our Vision

We better the lives of our customers and communities. Our vision is what we see as possible. It's where we aspire to be, what we want to achieve and how we'll make an impact. It guides and keeps us on the right path as we work towards fulfilling our purposes.

Our Guiding Principles

• Customer Centric
• Integrity
• Entrepreneurial
• Teamwork
• Owner mindset
• Outcome focused
• Continuous learning

What we offer

• Collaborative environment with a genuine flexible working policy
• 401k Plan with matching
• Share purchase/match plan
• Leadership Development Program
• Volunteer paid days off
• Employee Assistance Program
• Achievement fund
• Free parking
• Variety of Health & Wellness programs
• Discount and Perks program

We are focused on building a diverse and inclusive workforce.

We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives and talents.

Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all our employees and expect each of our employees to honour this commitment in their daily responsibilities.