Analyst I Epic EHR Application (Healthy Planet/Remote)

Washington University; United States; Remote; USD 53,000 - 91,000; Full time

Benefits offered by this job

Health insurance

Remote work

Metro U-Pass eligible

Retirement savings plan (403(b))

Wellness programs

caregiver leave

Tuition assistance

Job summary

Washington University in St. Louis is seeking an Analyst I EPIC EHR Application to provide build support for Epic and clinical applications, handling change requests, maintenance and project demands.

The role emphasizes configuration, testing, documentation and end-user support for a remote US position. The ideal candidate has Epic EHR experience, strong IT documentation skills and the ability to collaborate across hospital leadership and clinical teams.

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree preferred.
• 1 year relevant experience.
• Epic EHR experience is preferred.

Responsibilities

• Designs, verifies, documents, amends and refactors moderately complex software configurations for deployment.
• Collaborates in reviews and investigates issues related to applications.
• Performs testing and uses management tools to collect performance statistics.
• Provides first-line incident resolution and supports after-hours on-call rotation.

Skills

Epic EHR

Application Configuration

Applications Support

Application Testing

Clinical Applications

Cross-Departmental Collaboration

End User Support

IT Documentation

Relationship Building

Resolution Management

Education

High School Diploma or Equivalent

Bachelor's degree (preferred)

Job description

Location Remote, US Scheduled Hours 40

Position Summary

Under regular direction, the Analyst I EPIC EHR Application provides build support for Epic & other Clinical applications as it relates to change requests, maintenance and project business demands. Responsible for configuring, documenting, testing, modifying, supporting and maintaining software applications. Builds collaborative relationships with hospital leadership, clinical department users, Technology and other corporate departments to facilitate usage and acceptance of the system. Provides solutions or resolves end-user system issues.

Primary Duties & Responsibilities

Assists in designing, verifying, documenting, amending and refactoring moderately complex software configurations for deployment. Applies agreed standards and tools, to achieve a well-engineered result. Collaborates in reviews of work with others as appropriate. Assists in the investigation and resolution of issues relating to applications. Follows agreed procedures to identify and resolve issues with applications. Uses application management software and tools to collect agreed performance statistics. Carries out agreed applications maintenance tasks. Assists with the design of test cases and test scripts, mapping back to pre-determined criteria, recording and reporting test outcomes. Applies agreed standards to specify and perform manual and automated testing. Assists in the evaluation of design options and prototypes to obtain user feedback on requirements of developing systems, products, services or devices. Checks systems, products, services or devices for adherence to applicable standards, guidelines, style guides, and legislation. Provides first line investigation and gathers information to enable incident resolution and allocate incidents. May be part of an after-hours on-call rotation.

Working Conditions

Working Conditions: Job Location/Working Conditions Normal office environment Physical Effort Typically sitting at desk or table Repetitive wrist, hand or finger movement Equipment Office equipment

Required Qualifications

Education

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications/Professional Licenses

No specific certification/professional license is required for this position.

Work Experience

Relevant Experience (1 Year)

Skills

Not Applicable

Driver's License

A driver's license is not required for this position.

More About This Job

WashU is hiring for an EHR Application I Analyst. This is a remote position, but looking for applicants in the MO, KS, or IL area. We are looking for candidates with previous Epic Application Analyst experience. Epic Healthy Planet/Compass Rose certifications is highly preferred.

Preferred Qualifications

Preferred Qualifications Education: Bachelor's degree Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting. Work Experience: No additional work experience unless stated elsewhere in the job posting. Skills: Application Configuration, Applications Support, Application Testing, Clinical Applications, Cross-Departmental Collaboration, End User Support, Epic EHR, IT Documentation, Relationship Building, Resolution Management

Grade G11 Salary Range

$53,100.00 - $90,600.00 / Annually

Benefits Statement

• Personal Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity or shared ancestry, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. As a federal contractor, the university maintains affirmative action programs to implement its equal employment opportunity policy for individuals with disabilities and protected veterans, in accordance with Section503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 (VEVRAA), as amended.

Company Culture

Washington University in St. Louis' collective success is significantly attributed to the passion and outstanding efforts of our community. Our staff, faculty and trainees are committed to excellence and dedicated to carrying out our missions of research, teaching and patient care. WashU prides itself on being a place where people matter, and serious work is done. Our people work together in an inclusive community that celebrates diverse perspectives, collaboration and innovation. We are a community of individuals inspired to work together to develop big ideas and tackle challenging problems. We value the well-being of our people. WashU strives to create a positive employee experience where staff, faculty and trainees thrive, both personally and professionally. Our employees find meaning, connection and vitality in their work and life with a healthy work-life balance and support to learn, grow and make an impact at WashU, the community and the world.