Analyst I Epic EHR Application (Healthy Planet/Remote)

Washington University in St. Louis; St. Louis (MO); Remote; USD 53,000 - 91,000; Full time

Benefits offered by this job

Vacation days

Holidays

Health insurance

Metro U-Pass

Retirement plan (403(b))

Job summary

Washington University in St. Louis is seeking an Analyst I for EPIC EHR applications. This remote role supports Epic and related clinical systems, handling change requests, maintenance, testing, and end-user support.

You will configure, document, test, and maintain software; collaborate with hospital leadership, clinical users, IT, and other departments to ensure system usage and acceptance. A Bachelor's degree and Epic certifications are preferred.

Qualifications

• High school diploma or equivalent high school certification or combination of education and/or experience.
• 1 year of relevant experience.
• Epic Healthy Planet/Compass Rose certifications preferred.

Responsibilities

• Assist in designing and testing moderately complex software configurations for deployment.
• Investigate and resolve issues related to Epic EHR applications and other clinical apps.
• Assist in documenting and executing test cases and scripts.
• Collaborate with clinical staff and IT to refine requirements and solutions.
• Provide first-line incident support and participate in after-hours on-call rotation if needed.

Skills

Epic EHR

Application Configuration

Applications Support

Application Testing

Clinical Applications

End User Support

IT Documentation

Relationship Building

Cross-Departmental Collaboration

Resolution Management

Education

High school diploma

Bachelor's degree

Tools

Epic Healthy Planet

Compass Rose

Job description

Position Summary

Under regular direction, the Analyst I EPIC EHR Application provides build support for Epic & other Clinical applications as it relates to change requests, maintenance and project business demands. Responsible for configuring, documenting, testing, modifying, supporting and maintaining software applications. Builds collaborative relationships with hospital leadership, clinical department users, Technology and other corporate departments to facilitate usage and acceptance of the system. Provides solutions or resolves end-user system issues.

Location

Remote, US

Scheduled Hours

40

Job Description

Primary Duties & Responsibilities

• Assists in designing, verifying, documenting, amending and refactoring moderately complex software configurations for deployment. Applies agreed standards and tools, to achieve a well-engineered result. Collaborates in reviews of work with others as appropriate.
• Assists in the investigation and resolution of issues relating to applications. Follows agreed procedures to identify and resolve issues with applications. Uses application management software and tools to collect agreed performance statistics. Carries out agreed applications maintenance tasks.
• Assists with the design of test cases and test scripts, mapping back to pre-determined criteria, recording and reporting test outcomes. Applies agreed standards to specify and perform manual and automated testing.
• Assists in the evaluation of design options and prototypes to obtain user feedback on requirements of developing systems, products, services or devices. Checks systems, products, services or devices for adherence to applicable standards, guidelines, style guides, and legislation.
• Provides first line investigation and gathers information to enable incident resolution and allocate incidents.
• May be part of an after-hours on-call rotation.

Working Conditions

Job Location/Working Conditions

• Normal office environment

Physical Effort

• Typically sitting at desk or table
• Repetitive wrist, hand or finger movement

Equipment

• Office equipment

Education

Required Qualifications

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications / Professional Licenses

No specific certification/professional license is required for this position.

Work Experience

Relevant Experience (1 Year)

Skills

Not Applicable

Driver's License

A driver's license is not required for this position.

More About This Job

WashU is hiring for an EHR Application I Analyst. This is a remote position, but looking for applicants in the MO, KS, or IL area. We are looking for candidates with previous Epic Application Analyst experience. Epic Healthy Planet/Compass Rose certifications is highly preferred.

Education

Preferred Qualifications

Bachelor's degree

Certifications / Professional Licenses

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience

No additional work experience unless stated elsewhere in the job posting.

Skills

Application Configuration, Applications Support, Application Testing, Clinical Applications, Cross-Departmental Collaboration, End User Support, Epic EHR, IT Documentation, Relationship Building, Resolution Management

Grade

G11

Salary Range

$53,100.00 - $90,600.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [e-mail] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity or shared ancestry, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. As a federal contractor, the university maintains affirmative action programs to implement its equal employment opportunity policy for individuals with disabilities and protected veterans, in accordance with Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 (VEVRAA), as amended.