ANALYST I

California State Controller's Office; Sacramento (CA); Hybrid; USD 43,000 - 70,000; Full time

Job summary

California State Controller's Office in Sacramento is seeking an Analyst I for the Unclaimed Property Division. The role involves analytical and program support duties to locate owners, process claims, and safeguard unclaimed property.

You will conduct locator research, develop procedures, and generate statistical reports to guide management decisions. The position supports cross-unit collaboration while maintaining established procedures.

Qualifications

• Analytical and program support duties related to unclaimed property operations.
• Develop and implement methods for locating property owners and processing claims.
• Generate and analyze statistical reports to support management decisions.

Responsibilities

• Conduct research to locate rightful owners of unclaimed property.
• Review and update locator processes and maintain training guides.
• Produce and analyze results of notice batches and coordinate with SCO units.

Skills

Analytical skills

Research abilities

Data analysis

Reporting

Job description

Work Location

Sacramento County

Position Details

Job Code #

JC-532046

Position #(s)

051-550-5157-XXX

051-550-5157-122

Working Title

Support

Classification

ANALYST I
$3,861.00 - $4,839.00 A
$4,181.00 - $5,233.00 B
$5,014.00 - $6,276.00 C
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions

2

Work Location

Sacramento County

Telework

Hybrid

Job Type

Permanent, Full Time

Facility

Unclaimed Property Division

Work Shift

7:30am - 4:00pm

Work Week

Monday - Friday

Department Information

The Office of the State Controller (SCO) is the destination employer within the State of California. As California’s chief fiscal officer, the Controller’s Office ensures accountability and transparency of California’s financial practices while promoting fairness and opportunity for all. Here, you’ll work in a collaborative and supportive environment with diverse opportunities for professional growth and development. A career with the SCO offers meaningful work that directly impacts the state’s future.

The Unclaimed Property Division (UPD) of the California State Controller’s Office plays a vital role in reuniting Californians with their lost or forgotten assets, such as bank accounts, stocks, or uncashed checks. This division safeguards unclaimed property and works diligently to return it to its rightful owners, ensuring fairness and financial equity across the state. By joining this division, you’ll be part of a team that directly impacts people’s lives on a day-to-day basis.

Take the next step in your career with an organization that values innovation, integrity, and the well-being of its employees. Visit our website to learn more about the State Controller’s Office.

Job Description And Duties

The following units operate separately while supporting each other based on operational needs: The Intake Unit is responsible for entering and scanning all claims received and filing the claims for evaluation at a future date; the Locator Unit is responsible for locating and sending claim packages or other correspondence to potential claimants based on their last known address provided by holders and working with the Franchise Tax Board to either confirm the current address or obtain a new address when reported information meets a specified criteria; and the Mailroom Unit is responsible for processing all incoming mail delivered to the Unclaimed Property Division (UPD), including sorting and distributing correspondence to the appropriate unit and collecting and sending outgoing correspondence.

The Analyst I is assigned duties and responsibilities commensurate with the analyst’s background and training. Under the general supervision of the Supervisor I of the Locator/Intake/Mailroom Unit within the Support Services Bureau, the Analyst I performs work of average difficulty in a variety of analytical and program support assignments related to unclaimed property operations. Work at this level is distinguished from lower-level assignments by the analytical and evaluative nature of the work rather than the performance of routine processing tasks.

The Analyst I assists in the development and implementation of methods for locating potential owners of unclaimed property escheated to the UPD. The Analyst I conducts research using approved locator resources, reviews and processes claim forms and provides technical information to departmental clientele and the public. The Analyst I develops a working knowledge of SCO interdepartmental functions to ensure correspondence is routed appropriately and in a timely manner. The Analyst I operates in accordance with established procedures and generates and analyzes statistical reports for management to support operational decisions and distribution.

Duties Performed:

• Conduct research to locate the rightful owner of high-value, high-share, and Government Auto-Pay eligible unclaimed property that has escheated to the State of California. Initiate and assist potential property owners with the process for submitting claims to the UPD. Research unidentified property and analyze claim documentation to ensure accuracy and completeness.
• Review and update processes for locating potential owners of unclaimed property using approved locator resources. Seek information on new sources for locating potential owners and make recommendations to the Unit Supervisor. Coordinate with management to develop and maintain training guides, procedures, and cross-training efforts.
• Generate and analyze the results of the notice batch process. Collaborate with other areas within SCO to print notices sent to potential property owners.
• Perform program analysis and apply principles and techniques to improve operational efficiency. Make recommendations for procedural improvements and assist in writing procedures, policies, and program alternatives for the Locator Section.
• Serve as a subject matter expert for the unclaimed property system and oversee document digitization and records management. Create and maintain statistical reports and provide daily, weekly, and monthly updates to management. Represent the Bureau on teams and workgroups with divisional, departmental, or statewide impact. Provide backup coverage for staff within the Bureau and Division. Cross-train and provide support to address fluctuating Bureau workload needs.
• Assist Intake Unit by responding to more complicated inquiries as needed.

You will find additional information about the job in the Duty Statement .

Special Requirements

Take the required examination here: Analyst I Examination

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.