Analyst, HR Technology

Gasoc; Tucker (GA); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Professional growth opportunities

Job summary

Georgia System Operations Corporation (GSOC) seeks an Analyst, HR Technology to support administration, maintenance, testing, and continuous improvement of HR technology solutions that enable efficient HR operations.

This role collaborates with HR, IT, and vendors to troubleshoot issues, implement enhancements, and improve data accuracy, reporting, and user support while growing into more advanced HR technology responsibilities.

Qualifications

• Bachelor's degree in HR, Information Systems, Business Administration, Computer Information Systems, or related field.
• Equivalent combination of education and experience may be considered.
• Approximately 4+ years of relevant experience may substitute for the degree.
• 2–5 years of experience supporting HR technology systems, HRIS functions, payroll, benefits, or related HR operations.
• Experience with cloud-based HCM platforms such as Infor CloudSuite, Workday, Oracle HCM, SAP SuccessFactors, UKG, or comparable systems.
• Experience with system administration, testing, data maintenance, or process-improvement activities.
• Experience collaborating with HR, IT, vendors, and business stakeholders to support technology solutions.

Responsibilities

• Support day-to-day HR technology operations including administration and issue resolution.
• Assist with system configuration, testing, deployment, and validation of changes.
• Conduct data audits and ensure data integrity across HR systems.
• Create and maintain system documentation, procedures, and end-user materials.
• Identify opportunities to streamline HR processes and expand self-service capabilities.
• Support HR technology projects, upgrades, and implementations.
• Coordinate testing, issue tracking, and status updates for projects.
• Contribute to change-management activities with training materials and user resources.
• Maintain routine HR reports and ad hoc analytics.

Skills

Analytical

Organizational

Problem-solving

Customer service

Written communication

Verbal communication

Education

Bachelor's degree in related field

Equivalent combination of education and experience

Tools

Infor CloudSuite

Workday

Oracle HCM

SAP SuccessFactors

UKG

Job description

Advance HR Technology, Data Integrity, and the Employee Experience

Georgia System Operations Corporation (GSOC) is seeking an Analyst, HR Technology to support the administration, maintenance, testing, and continuous improvement of HR technology solutions that enable efficient and effective HR operations.

This role supports HR systems administration, data integrity, reporting, process improvement, and technology initiatives that enhance the employee and manager experience. The Analyst works closely with HR stakeholders, IT partners, and external vendors to troubleshoot system issues, maintain data accuracy, assist with system enhancements, and improve operational efficiency.

This opportunity is ideal for a motivated HR technology professional who brings curiosity, initiative, strong analytical skills, and a desire to grow into increasingly complex HR technology responsibilities.

What You'll Do

As an Analyst, HR Technology, you will support day-to-day HR technology operations while contributing to system improvements, reporting, projects, and stakeholder support.

You will:

• Support the maintenance, administration, and day-to-day operation of HR technology solutions, including the organization's Infor CloudSuite Human Capital Management platform.
• Troubleshoot routine and moderately complex system issues, research solutions, and escape matters requiring additional expertise, risk assessment, or cross-functional coordination.
• Assist with system configuration, testing, enhancement deployments, and validation of system changes.
• Conduct data audits and support timely correction of data issues to maintain system integrity and accuracy.
• Create and maintain system documentation, procedures, workflows, and end-user support materials.
• Identify opportunities to improve HR processes, reduce manual effort, expand self-service capabilities, and enhance the employee and manager experience.
• Support process-improvement initiatives through documentation, testing, implementation, and post-deployment validation.
• Support HR technology projects, upgrades, enhancements, and implementations.
• Complete assigned project activities, including requirements documentation, testing coordination, issue tracking, status updates, and follow-up.
• Support change-management activities through communications, training materials, and end-user resources.
• Maintain routine HR reports and support ad hoc reporting requests.
• Review data to identify discrepancies, trends, process risks, and improvement opportunities.
• Support dashboards, workforce reporting, operational analytics, data governance, privacy, security, compliance, validation, and quality-control activities.
• Serve as a resource for HR teams, employees, and managers regarding assigned HR technology processes and system functionality.
• Collaborate with HR stakeholders, IT partners, vendors, and business users to support effective system operations, enhancements, training, and adoption.

What You Bring

• Bachelor's degree in Human Resources , Information Systems, Business Administration, Computer Information Systems, or a related field .
• An equivalent combination of education and experience may be considered; approximately 4+ years of relevant experience may substitute for the required degree.
• Ideally 2-5 years of experience supporting HR technology systems, HRIS functions, payroll, benefits, talent acquisition, reporting, or related HR operations.
• Experience supporting a cloud-based HCM platform such as Infor CloudSuite , Workday, Oracle HCM, SAP SuccessFactors, UKG, or a comparable system.
• Experience with system administration, testing, troubleshooting, reporting, data maintenance, or process-improvement activities.
• Experience collaborating with HR, IT, vendors, and business stakeholders to support technology solutions and operational needs.
• Experience working with HR data and reporting to identify issues, support decision-making, and improve business processes.
• Strong analytical, organizational, problem-solving, customer-service , written communication, and verbal communication skills.
• Strong attention to detail and a commitment to data accuracy, documentation, testing, quality assurance, privacy, security, governance, and compliance.
• Ability to manage assigned work independently while appropriately seeking guidance and escalating risk.

Preferred Qualifications

HR Technology & Functional Experience

• Experience supporting Core HR, Payroll, Benefits, Talent Acquisition, Compensation, Learning, Performance Management, or Employee Data Management processes.
• Experience with Infor CloudSuite .

Systems, Reporting & Data

• Experience developing reports, dashboards, or workforce analytics.
• Exposure to workflow automation, security administration, interfaces, integrations, data exchanges, vendor connectivity, or data governance practices.

Projects & Credentials

• Experience supporting HR system implementations, upgrades, or enhancement initiatives.
• Project Management Professional (PMP), Human Resource Information Professional (HRIP), SHRM, HRCI, or another HR technology-related certification .

Advantages of Working at GSOC

Working at GSOC means more than just a job-- it's an opportunity to contribute to work that truly matters.

Professional Growth

Build expertise across enterprise HR technology operations, reporting, process improvement, testing, system enhancements, and stakeholder collaboration.

Help improve the systems and processes that support employees, managers, and HR teams across the organization.

Cross-Functional Partnership

Work with HR stakeholders, IT partners, vendors, and business users to strengthen service delivery and technology adoption.

Contribute ideas that reduce manual effort, improve data quality, enhance workflows, and create a better employee and manager experience.

This position is based at GSOC headquarters in Tucker, Georgia, in a professional office environment. Occasional work outside normal business hours may be required to support system releases, testing, upgrades, implementations, or issue resolution. GSOC offers competitive compensation, comprehensive benefits, and opportunities for continuous professional growth.

Why Join GSOC

At GSOC, you will have the opportunity to strengthen HR technology operations while developing broader expertise in systems administration, reporting, analytics, process improvement, testing, project support, data governance, and stakeholder consultation. The role is designed to support growth into increasingly advanced HR technology responsibilities.

GSOC does not accept unsolicited resumes or candidate submissions from staffing agencies, search firms, or third-party recruiters. Any unsolicited resumes submitted without a valid, executed agreement will become the property of GSOC, and no placement fee will be paid.

Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.