Analyst, Global Security Operations Center

Sonypictures; Culver City (CA); On-site; USD 72,000 - 90,000; Full time

Job summary

Sony Pictures Entertainment is seeking a GSOC Analyst to monitor and analyze global events impacting SPE employees, assets, and operations. The role covers the afternoon shift and cross-functions within GSOC and Global Threat Management, including alarm monitoring, dispatch, and service call coordination.

The candidate will produce risk assessments and briefings, support executives with travel risk insights, and maintain critical incident data and contacts.

Qualifications

• Experience in intelligence, GSOC, emergency dispatch, watch center, or command center environment.
• Bachelor's degree in a related field is required.
• Strong ability to work under pressure and adapt to fast-paced settings.
• Excellent cross-team coordination and communication skills.

Responsibilities

• Monitor global events (weather, security, geopolitics) and uplift incidents per GSOC protocols.
• Dispatch security to service calls and coordinate emergency response; monitor alarms and CCTV.
• Produce risk assessments, incident alerts, and briefings for leadership and stakeholders.
• Lead location and talent risk assessments, crime reports, and incident assessments as needed.
• Maintain and update GSOC distribution lists, location coordinates, and POC databases.

Skills

Effective communication

Typing 60 wpm

Night/weekend work

Education

Bachelor's degree in International Affairs, Business, Emergency Management, Political Science, Criminal Justice or related field

Job description

The GSOC Analyst is responsible for monitoring, analyzing, and escalating global events with potential impact to SPE employees, assets, and lines of business. In addition to leading the GSOC’s analytical efforts on the afternoon shift (1400-2230), the GSOC analyst will support GSOC operations by monitoring fire and intrusion alarms, dispatching security and SPE responder teams to service calls and emergencies, and supporting GSOC-as-a-Service functions. The GSOC Analyst may split time between GSOC and Global Threat Management functions.

Responsibilities

• Monitor global events, such as weather, security, and geopolitical events to assess potential impact to the business and uplift incidents according to GSOC protocols. Coordinate with internal stakeholders to account for personnel and provide timely updates to leadership. Support the Global Threat Management team by producing risk assessments, incident alerts, and incident briefings.
• Perform the duties of a GSOC Operator. Dispatch security to service calls, coordinate emergency response, monitor fire and intrusion alarms, monitor CCTV systems, execute GSOC tasks related to GSOC-as-a-Service support to SNA, SMP, SCA, SME, and support all GSOC operations.
• Drive social media threat monitoring—to include monitoring stream creation and customizations to specific areas of interest and specific client needs. Identify, monitor, and provide notifications (as appropriate) for future events with potential impact to SPE business operations, travelers, productions, or events.
• Provide situation briefings during the crisis management process (IAT/IMT) and take lead on responding to ad-hoc requests from executives for travel risk assessments, executive briefings, etc.
• Take lead in producing location and talent assessments, risk assessments, crime reports, and incident assessments on a variety of incidents/subjects with potential impact to the safety and security of SPE personnel, business operations, physical assets, and intellectual property.
• Curate and regularly update the global distribution list, location coordinates, and POC databases. These resources include but are not limited to Google Earth KMZ files, Factal, ISOS, Liferaft and other social media platforms. Take lead on feature film and TV production location tracking, monitoring, and alerting.

Requirements

• 1-3 years of experience working in an intelligence field, GSOC, emergency dispatch center, watch center, or similar command center environment
• A Bachelor’s Degree in International Affairs, Business, Emergency Management, Political Science, Criminal Justice, or related field.
• Ability to communicate effectively with all levels of the company in a high pressure and fast paced environment.
• Ability to accurately type a minimum of 60 words per minute while entering data or information relayed via radio, phone, or alarm monitoring system into a CAD system.
• Ability to work nights, weekends, and holidays as operational needs dictate.

The anticipated base salary for this position is $71,900 - $89,900. This role may also qualify for annual incentive and/or comprehensive benefits. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location of the position.

Sony Pictures Entertainment is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity, or other protected characteristics.

SPE will consider qualified applicants with arrest or conviction records in accordance with applicable law.

To request an accommodation for purposes of participating in the hiring process, you may contact us at [e-mail].