Analyst, Global Security Operations Center

Sony Pictures Entertainment; Culver City (CA); On-site; USD 72,000 - 90,000; Full time

Benefits offered by this job

Annual incentive

Comprehensive benefits

Job summary

Sony Pictures Entertainment in Culver City is seeking a GSOC Analyst to monitor global events and escalate incidents affecting SPE employees and operations. The role supports GSOC operations including fire/intrusion monitoring, dispatch, and crisis management coordination.

Responsibilities include producing risk assessments, incident briefings, and location tracking for talent and productions, with a focus on security and rapid response during the afternoon shift.

Qualifications

• Bachelor’s degree in International Affairs, Business, Emergency Management, Political Science, Criminal Justice, or related field.
• 1–3 years of experience in intelligence, GSOC, emergency dispatch, or similar center.
• Ability to communicate effectively in a high-pressure environment.
• Ability to type minimum 60 WPM entering data via radio/phone/alarm system.

Responsibilities

• Monitor global events (weather, security, geopolitical) and escalate incidents per GSOC protocols.
• Perform GSOC Operator duties: dispatch security, coordinate emergency response, monitor alarms and CCTV.
• Drive social media threat monitoring and notify on events impacting SPE operations, travelers, productions.
• Provide crisis-management briefings and respond to executive travel risk requests.
• Produce location/talent risk assessments, crime reports, and incident assessments.
• Curate global distribution lists, coordinates, and POC databases; track locations and alerts.

Skills

Effective communication

Typing 60 WPM

Night shift readiness

Crisis management under pressure

Education

Bachelor's degree

Tools

Google Earth KMZ

Factal

ISOS

Liferaft

Social media monitoring

Job description

The GSOC Analyst is responsible for monitoring, analyzing, and escalating global events with potential impact to SPE employees, assets, and lines of business. In addition to leading the GSOC’s analytical efforts on the afternoon shift (1400-2230), the GSOC analyst will support GSOC operations by monitoring fire and intrusion alarms, dispatching security and SPE responder teams to service calls and emergencies, and supporting GSOC-as-a-Service functions. The GSOC Analyst may split time between GSOC and Global Threat Management functions.

Responsibilities

• Monitor global events, such as weather, security, and geopolitical events to assess potential impact to the business and escalates incidents according to GSOC protocols. Coordinate with internal stakeholders to account for personnel and provide timely updates to leadership. Support the Global Threat Management team by producing risk assessments, incident alerts, and incident briefings.

• Perform the duties of a GSOC Operator. Dispatch security to service calls, coordinate emergency response, monitor fire and intrusion alarms, monitor CCTV systems, execute GSOC tasks related to GSOC-as-a-Service support to SNA, SMP, SCA, SME, and support all GSOC operations.

• Drive social media threat monitoring—to include monitoring stream creation and customizations to specific areas of interest and specific client needs. Identify, monitor, and provide notifications (as appropriate) for future events with potential impact to SPE business operations, travelers, productions, or events.

• Provide situation briefings during the crisis management process (IAT/IMT) and take lead on responding to ad-hoc requests from executives for travel risk assessments, executive briefings, etc.

• Take lead in producing location and talent assessments, risk assessments, crime reports, and incident assessments on a variety of incidents/subjects with potential impact to the safety and security of SPE personnel, business operations, physical assets, and intellectual property.

• Curate and regularly update the global distribution list, location coordinates, and POC databases. These resources include but are not limited to Google Earth KMZ files, Factal, ISOS, Liferaft and other social media platforms. Take lead on feature film and TV production location tracking, monitoring, and alerting.

Requirements

• 1-3 years of experience working in an intelligence field, GSOC, emergency dispatch center, watch center, or similar command center environment

• A Bachelor’s Degree in International Affairs, Business, Emergency Management, Political Science, Criminal Justice, or related field.

• Ability to communicate effectively with all levels of the company in a high pressure and fast paced environment.

• Ability to accurately type a minimum of 60 words per minute while entering data or information relayed via radio, phone, or alarm monitoring system into a CAD system.

• Ability to work nights, weekends, and holidays as operational needs dictate.

The anticipated base salary for this position is $71,900 - $89,900. This role may also qualify for annual incentive and/or comprehensive benefits. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location of the position.

Sony Pictures Entertainment is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity or other protected characteristics.

SPE will consider qualified applicants with arrest or conviction records in accordance with applicable law.

Sony Pictures does not allow audio recording, video recording or use of AI note-taking tools during interviews. Please be aware these tools may be enabled as a default and can be difficult to disable once the interview has started, so we recommend you check your device and disable these tools prior to the start of your interview. If recording or the use of the tools occurs during the interview and cannot be promptly turned off or disabled, the interviewer may end the interview.