GSOC Analyst

GSG Protective Services; Los Angeles (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

Paid Holidays

Short Term Disability

401K/403b Plan

Supplemental Insurance Options

Job summary

GSG Protective Services is seeking a sharp GSOC Analyst to support a 24/7 Global Security Operations Center for a major media client with worldwide operations. The role provides real-time monitoring, incident response, and intelligence support to protect personnel and assets internationally.

Remote work is not available, and rotating shifts apply. Required: a bachelor’s degree or 2+ years in security operations, strong communication skills, and the ability to perform under pressure in fast-paced

Qualifications

• Bachelor’s Degree or 2+ years experience in security operations or related field.
• Strong written and verbal communication; reports under pressure.
• Proactive communication and stakeholder outreach.
• Decision making under time pressure in high-stress situations.
• Experience parsing information in emergency contexts.
• Knowledge of current global events and geopolitics.
• Advanced computer proficiency.

Responsibilities

• Monitor all channels and meet KPI response times.
• Support 24/7 GSOC operations for a global client.
• Respond to assistance requests from employees worldwide.
• Act as first line of response for crisis communications.
• Monitor access control systems and security cameras; respond to alarms.
• Manage data feeds and logs for traveler safety and incidents.
• Log events for alerts, reports, and trend analysis.
• Synthesize data from vendor feeds to support research.
• Issue timely security alerts to stakeholders.
• Support crisis mitigation and business continuity planning.

Skills

Security operations

Crisis management

Emergency communications

Global risk monitoring

Situational awareness

Education

Bachelor’s degree or 2+ years experience

Tools

Excel

Job description

Century City, CA, United States of America

GSG Protective Services is a trusted security provider with a strong presence across the Southwest and Northeast United States. We offer high-quality, full-service security solutions with a commitment to safety, professionalism, and reliability. Our services include physical security, protective services, consulting, technology integration, and specialized training.

Led by a seasoned leadership team with decades of experience, we stand by our core values — Professionalism, Respect, Open Communication, Training & Education, Empowerment, Customer Service, and Teamwork (PROTECT). At GSG, we do more than provide security — we protect what matters most.

Job Skills / Requirements

GSG Protective Services is seeking a sharp, mission-focused GSOC Analyst to support a 24/7 Global Security Operations Center for a major media client with worldwide and high-risk operations. This shift-based role serves as a critical communications hub — providing real-time monitoring, incident response, and intelligence support to protect company personnel, assets, and operations on a global scale.

If you thrive under pressure, have a passion for global security, and are ready to work rotating shifts in a fast-paced operations environment — we want to hear from you. Remote work is not available for this position.

What You’ll Do

As a GSOC Analyst, you will be the front line of global security operations, including:

• Communications Monitoring: Monitor all channels — email, phones, and messenger applications — and meet established KPI requirements for response times.
• Global Assistance: Answer and respond to assistance requests from employees worldwide in a timely and professional manner.
• Crisis Response: Serve as the first line of response and escalation for panic alarms and other crisis communications.
• Access & Camera Monitoring: Monitor access control systems and security cameras; respond promptly to alarms and incoming requests.
• Data Management: Manage multiple data input feeds and spreadsheets to initiate, track, and log communications with travelers in the field.
• Event Logging: Conduct data logging of events, protests, and incidents for use in alerts, reports, and trend analysis.
• Intelligence Gathering: Pull and synthesize data from multiple vendor feeds to support stakeholder research and analysis.
• Stakeholder Alerts: Communicate timely, concise, and proactive security alerts to stakeholders.
• Risk Monitoring: Monitor the global risk environment; analyze open and proprietary sources for timely, accurate, and relevant intelligence.
• Situational Reporting: Compile and distribute situational reports for stakeholders as directed.
• Emergency Communications: Send mass notifications and emergency communications as required.
• Crisis Support: Support crisis mitigation and business continuity planning; assist in coordinating meetings, data, and operational response in incident management scenarios.
• Traveler Safety: Support travel and company asset security programs; monitor traveler and building locations and conduct welfare checks or offer assistance as needed.

Required:

• Bachelor’s Degree in a related field, or a minimum of 2 years of equivalent professional experience in security operations, emergency communications, or a related discipline.
• Strong professional written and verbal communication skills; ability to produce clear and concise reports, alerts, and correspondence under time pressure.
• Proactive communication style with comfort in independent outreach to management and stakeholders.
• Demonstrated ability to make sound decisions, multi-task, and operate effectively in high-stress, time-constrained situations.
• Experience intaking and parsing information in emergency or rapidly evolving situations.
• Working knowledge of current global events, geopolitics, and geography.
• Strong analytical and critical thinking skills with the ability to assess ambiguous or incomplete information.
• Advanced computer proficiency

Education Requirements (All)

Bachelor's Degree

Additional Information / Benefits

What We Expect

At GSG Protective Services, professionalism is a top priority. All team members are expected to follow a strict Code of Conduct, which includes:

Maintaining professional standards in dress and grooming

Respecting company property and equipment

Following all safety, health, and operational guidelines

Demonstrating respect, integrity, and confidentiality in every interaction

Equal Opportunity Employer

GSG Protective Services is proud to be an equal opportunity employer. We welcome and consider all qualified applicants regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, 401K/403b Plan, Supplemental Insurance Options (accident, critical illness, hospital, etc.)