Analyst - Customs Entry Writer

GLOVIS America, Inc.

Duluth (GA)

On-site

USD 49,000 - 53,000

Full time

14 days+

Application generator

An application made for this job — a tailored resume and cover letter that speak straight to the posting.

Get past ATS filters

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

FSA

Life and Disability Insurance

Paid Vacation/Holidays/Sick Leave

401(k) with Matching

Referral Bonuses

Auto Allowance

Team Activities

Tuition Reimbursement

Job summary

GLOVIS America, Inc. in Duluth, GA is seeking a sales administration assistant to help transmit quotes, manage pricing, and support customer accounts.

You will coordinate with internal teams to respond to inquiries and track RFQ/RFP data, ensuring accurate and timely documentation for sales activities. The role requires strong communication, MS-Office skills, and a customer-focused mindset; HS diploma is required, Bachelor’s preferred, with 0–1 year in related fields.

Qualifications

HS Diploma or GED required; 0–1 year in customs brokerage, FF, administrative or customer service.
Bachelor’s Degree preferred; strong communication and organizational skills.
Experience with sales administration and pricing data is a plus.

Responsibilities

Prepare and maintain customer quotations, rate sheets, pricing proposals and related docs.
Administer customer accounts with accurate records and service details.
Coordinate inquiries with internal departments for timely information.
Monitor sales opportunities and support business growth and retention.
Maintain customer, vendor, carrier and pricing data in company systems.
Assist RFQ/RFP responses with required operational, pricing and commercial data.
Coordinate rate collection with vendors, carriers and internal stakeholders.
Review pricing and data for accuracy before submission to customers.
Produce and distribute sales performance reports and pricing analyses.
Keep documentation organized for sales activities and pricing initiatives.
Collaborate with sales, operations and other teams on requirements and pricing strategies.
Identify process improvements for sales administration and data accuracy.
Assist with meetings, presentations, and other sales admin tasks.
Support special projects, audits and data requests; provide backup when needed.

Skills

Excellent written and verbal comms

Proficient computer skills

MS Excel

Problem-solving

MS Word/Outlook/PowerPoint

Education

HS Diploma/G.E.D.

Bachelor’s Degree

Tools

MS Excel

MS Word

MS Outlook

MS PowerPoint

Job description

About GLOVIS America Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers' products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

Summary

This position is mainly responsible for accurate and timely transmission of customs entries to US Customs and Border Protection. This position will act as the liaison to overseas offices, customers, CBP, PGA's, and other involved parties and will need to work efficiently in order to clear imported goods through US Customs.

Responsibilities

Prepare and maintain customer quotations, rate sheets, pricing proposals, and other sales-related documentation to support transportation and logistics business development activities.
Administer customer accounts by maintaining accurate customer records, contractual information, service details, and account documentation.
Coordinate and respond to customer inquiries by collaborating with internal departments to provide timely and accurate information.
Monitor and follow up on sales opportunities, customer requests, and pending actions to support business growth and customer retention.
Collect, organize, and maintain customer, vendor, carrier, and pricing information within company systems and databases.
Support the preparation, compilation, and submission of RFQ/RFP responses by gathering required operational, pricing, and commercial information.
Coordinate rate collection activities with vendors, carriers, and internal stakeholders to ensure accurate and competitive pricing submissions.
Review pricing and commercial data for completeness, accuracy, and consistency prior to customer submission.
Generate, compile, and distribute sales performance reports, pricing analyses, and activity summaries to support management decision-making.
Maintain organized documentation and electronic records related to sales activities, customer accounts, quotations, and pricing initiatives.
Collaborate with sales, operations, and other functional teams to ensure alignment of customer requirements, service offerings, and pricing strategies.
Identify process improvement opportunities within sales administration and account management activities to enhance operational efficiency and data accuracy.
Assist with meeting coordination, presentation preparation, and other sales team administrative activities.
Support special projects, audits, and data requests related to sales operations and customer account management.
Provide backup support for other sales administration functions during peak workload periods or staff absences.

Compensation Range

$48,765 - $53,198 Per Year (Subject to Compensation Study Upon Candidate Selection)

Benefits of working at GLOVIS America Inc.

Medical Insurance
Vision Insurance
Dental Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&D as well as Short-Term & Long-Term Disability
Paid Vacation, Holidays, and Sick leave
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement*
401(k) withGenerous Matching
Referral Bonuses*
Auto Allowance*
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
Discretionary Bonuses*
Tuition Reimbursement*

*Benefits may vary by location. All benefits pursuant to Company policy

Skills

Excellent written and verbal communication skills.
Proficient computer skills required.
Basic experience with MS Excel.
Problem-solving and critical thinking ability required.
Intermediate experience with MS Word, MS Outlook, and MS PowerPoint is highly preferred.

Education & Experience

Required Qualifications

HS Diploma/G.E.D.
0-1 year of Customs Brokerage, FF, Administrative, Customer Service experience

Preferred Qualifications

Bachelor’s Degree
2-5 years of Customs Brokerage, FF, Administrative, Customer Service experience

Glovis America, Inc. adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.

Physical Requirements

Ability to sit in front of a desk and/or in front of the computer for long periods
Repetitive use of hand/grasping product, writing, and typing
Stand/walk
Carry/lift up to 20 pounds

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.