Analyst - Credit & Collections

iberdrola; Augusta (ME); On-site; USD 64,000 - 81,000; Full time

Job summary

Una empresa líder en energía sostenible busca un Analista de Crédito y Cobros en Augusta, Maine. El rol incluye el análisis de datos de cobros, la mejora de procesos y la coordinación de actividades con agencias. Se espera que el candidato tenga habilidades analíticas sólidas y experiencia en la gestión de cuentas de clientes, aportando un ambiente de trabajo colaborativo y coherente.

Benefits

Programa de pago de deuda estudiantil premiado

Aporte del 12% en 401(k)

Salario competitivo y bonificaciones por desempeño

Beneficios integrales, incluyendo médico, dental, visual

Asistencia para educación

Oportunidades de desarrollo profesional

Entorno laboral inclusivo y solidario

Generosa política de PTO

Qualifications

• Título universitario preferido o título de asociado con experiencia relevante.
• Fuerte capacidad analítica y técnica requerida.
• Experiencia en políticas y prácticas de cobros es valorada.

Responsibilities

• Análisis y mejora de actividades de colecciones y cambios sistémicos.
• Proceso de gestión de cuentas con deudas.
• Colaborar con la gestión para desarrollar y mejorar procesos de cobro.

Skills

Análisis técnico

Conocimientos de servicio al cliente

Habilidades de comunicación

Resolución de problemas

Habilidades organizativas

Habilidades en MS Office

Education

Título universitario preferido

Título de asociado con mínimo 3 años de experiencia relevante

Diploma de secundaria/GED con mínimo 5 años de experiencia relevante

Tools

SAP

Job description

Analyst - Credit & Collections page is loaded

Analyst - Credit & Collections

Solicitar locations Estados Unidos, Maine, Augusta posted on Publicado ayer time left to apply Fecha final: 3 de julio de 2025 (Quedan 12 días para realizar la solicitud) job requisition id R-19417

The base salary range for this position is dependent upon experience and location, ranging from $64,538 to $80,673

Responsibilities

Responsible for the analysis, reporting, and technical understanding of credit and collection and other related data. Coordinates and improves collection activities and systemic changes within the department and with outside agencies to assure prompt, courteous and proper collection in adherence with regulatory guidelines. Works within a group identifying and designing system efficiencies.

MAJOR ROLES AND RESPONSIBILITIES (Scope of work - range of responsibilities):

• Understand the design and logic of the CMP SAP system. Process workflow errors and identify opportunity to improve system efficiencies. (35%)
• Ensuring system logic and business processes are accurate are adhering to all regulatory guidelines. (30%)
• Processes accounts with overdue bills for non-payment. Coordinates proactive calling campaigns and field collections for residential and non-residential customers with arrears. (10%)
• Works closely with management to develop, improve and implement collection process. (10%)
• Prepares and maintains credit and collection records, files and reports. Maintains follow-up files for special handling of accounts as required. (10%)
• Other duties as assigned. (5%)

Skills and Requirements

• Bachelor’s Degree preferred. Associates Degree with a minimum of 3 years relevant experience or High School/GED with a minimum of 5 years relevant experience required.

Skills/Abilities:

• Strong analytical and technical ability.
• Working knowledge of customer service, SAP, and collections policies and practices.
• Strong communication skills.
• Effective problem-solving and organizational skills.
• Able to multi-task.
• PC skills, including MS Office Suite

Competencies

• Develop Self & Others
• Empower to grow
• Collaborate and Share
• Be a role model
• Focus to achieve results
• Be agile
• Technical Skills

Benefits:

• Award winning student loan debt repayment program
• 12% 401(k) Match
• Competitive salary and performance-based bonuses
• Comprehensive benefits - including medical, dental, vision and variety of well-being programs
• Tuition Assistance
• Opportunities for professional development, career advancement, and internal mobility
• Supportive and inclusive work environment
• Generous PTO policy

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Company:

CENTRAL MAINE POWER CO

Información Movilidad
Tenga en cuenta que cualquier solicitante que no sea ciudadano del país de la vacante estará sujeto al cumplimiento de los requisitos de inmigración aplicables para trabajar legalmente en ese país.

Las prácticas y políticas de empleo de AVANGRID están orientadas a la contratación de una plantilla diversa y al mantenimiento de una cultura inclusiva.
En AVANGRID ofrecemos oportunidades de empleo y promoción justas y equitativas a todos los empleados y candidatos independientemente de su raza, color, religión, nacionalidad, sexo, orientación sexual, edad, estado civil, discapacidad, condición de veterano protegido o cualquier otra condición protegida por la legislación federal, estatal o local. Obtenga más información sobre igualdad en el empleo en este enlace

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July-3-2025

Avangrid is a leading sustainable energy company transitioning America toward a clean and connected future. Headquartered in Orange, CT, Avangrid has a footprint in 24 states with $41 billion in assets. Our primary businesses are Networks, which serves 3.3 million electric and natural gas customers in the Northeast, as well as Renewables which is the third-largest renewable energy company in the U.S. with a diverse onshore and offshore renewable energy portfolio. With more than 8,000 employees, Avangrid has built a culture that blends diversity, equity and inclusion guided by the company’s ESG+F framework and the UN Sustainable Development Goals. This has led to recognition by JUST Capital for four consecutive years and, in 2024, we achieved an overall 12th place out of 937 companies and #1 in the utility sector thus demonstrating our commitment to the environment and the communities we serve. Avangrid has also been named one of the World’s Most Ethical Companies for five consecutive years by the Ethisphere Institute.